- Coinbase (Albany, NY)
- …*What you'll be doing (ie. job duties):* * Lead a team of high performing customer service agents across multiple channels (eg. phone, messaging, email) * Manage ... are essential to Coinbase achieving its mission. Using your customer support, operations, and team leadership skills ...your customer support, operations, and team leadership skills you will play a crucial role ensuring we… more
- Uniti (New York, NY)
- …is appropriately positioning such opportunities to drive tangible business value for the customer . + Partner with Elite Care and Service Delivery to prioritize ... to improve the customer experience. **Do You Have:** + Customer relationship skills and a solution focus. + Experience in expanding adoption at enterprise… more
- Amazon (New York, NY)
- …The Strategic Account Services (SAS) organization is seeking a Luxury Beauty Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business growth for some of...ensuring Seller satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards.… more
- SAP (New York, NY)
- …+ SAP Customer Experience (CX) - Knowledge of e-commerce, sales, customer service , and marketing processes. + SAP Business Transformation Management (BTM) ... **What You'll Do** As an Account Executive within the SAP Academy for Customer Success, you will be responsible for the following: + Successfully complete a… more
- Amazon (New York, NY)
- Description Our Amazon Vendor Services team is seeking a Manager of Customer Success to lead a team responsible for the growth and development of some of the most ... responsible for all business and operational objectives of your Customer Success Management team. You'll drive the creation and...how to properly bridge during WBR and improve their soft- skills . * Have a career conversation with an CSM;… more
- SAP (New York, NY)
- …**SAP Customer Experience (CX)** - Knowledge of e-commerce, sales, customer service , and marketing processes. **SAP Business Transformation Management ... and technology acumen, solution/industry knowledge, and strategy/tools/process. + Enhance skills around your solution portfolio, managing customer retention,… more
- Trellix (Albany, NY)
- **_Job Title:_** Customer Advocacy & Marketing Specialist **About Skyhigh Security:** Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in ... . **_Role Overview:_** We're looking for a passionate and detail-oriented Customer Advocacy & Marketing Specialist to help bring our customers' success… more
- Elevance Health (New Hyde Park, NY)
- …manner. + Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested ... diploma or equivalent + Previous experience in an automated customer service environment; or any combination of...+ Multi-tasking and data entry experience preferred. + Language skills in: Spanish, Russian, Bengali, Cantonese and / or… more
- Aaron's Inc (Troy, NY)
- …up to 300 lbs. with the assistance of a dolly + Two years of retail/ customer service experience preferred + High School diploma or equivalent preferred + ... and face-to-face to help bring them one-step closer to ownership. ** Skills for Success** Customer Account Advisors can connect and relate well to people,… more
- Amazon (Port Chester, NY)
- …and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities. Key job responsibilities ... be the face of Amazon and contribute to the culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong… more