- BD (Becton, Dickinson and Company) (San Diego, CA)
- …value proposition and follow-up value confirmation, engagement with Solution Deployment and Customer Service , internal documents and education plan completed. + ... account and collaborate on execution of that plan across cross-functional stakeholders. ** Skills and Competencies:** + Excellent customer interaction skills … more
- Acosta Group (California City, CA)
- …**Performance Metrics:** + Targeted revenue (existing and new Business Development) + Customer service (NPS) **Knowledge, Skills and Abilities:** + ... **Experience: Experience:** + Eight to twelve years of retail, marketing and/or customer development **Specific Skills :** + Excel, Power Point, working knowledge… more
- Suburban Propane (Fresno, CA)
- …for performing detailed administrative and operational functions ensuring the highest level of customer service , quality, efficiency and accuracy in all that you ... and reconciliation around asset and inventory controls and purchasing + Coordinate with Customer Service Center (CSC), regional and corporate employees to ensure… more
- Amazon (Santa Clara, CA)
- …(GenAI), Machine Learning (ML), Ontology, and Natural Language Processing (NLP) to enhance customer service associate and customer experiences. As an Applied ... definition and implementation of customer -focused, AI-driven innovation in Amazon Customer Service globally, leveraging GenAI, ML, and/or NLP to transform… more
- PennyMac (Pasadena, CA)
- …A Typical Day The Customer Experience Specialist is an entry level customer service role, operating in a call center environment and supporting Consumer ... contributor to facilitating efficient and effective processes that support business and customer service objectives. Responsibilities may be limited within a… more
- Amazon (Santa Clara, CA)
- Description The mission of the Customer Engagement Technology (CET) team within Customer Service is to create Earth's best customer service solutions ... efficiency of our automation systems, delivering seamless and personalized customer service experiences on a global scale....on a global scale, please apply! About the team Join our team of scientists, engineers, product managers, and… more
- Amazon (Santa Clara, CA)
- …making API calls, confirming outcomes, and exploring alternatives across hundreds of customer service intents, while adapting to changing policies. - Lifelong ... development of LLM-based chatbots and conversational AI systems for customer service applications. - Design and implement...Time Off (PTO) 4. 401(k) Plan About the team Join our team of scientists and engineers who develop… more
- Confluent (Sacramento, CA)
- …operating and maturing their Confluent subscription. You will also utilize relationship management skills & industry experience to guide the customer on how they ... **What You Will Bring:** + Excellent communication and presentation skills + Excellent interpersonal skills , customer... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- PennyMac (Pasadena, CA)
- …journey. A Typical Day The Customer Experience Specialist is a skilled customer service role, operating in a call center environment and supporting Consumer ... key contributor facilitating efficient and effective processes that support business and customer service objectives. Responsibilities may be limited within a… more
- Vicki's Little Rascals Petcare (Half Moon Bay, CA)
- …both written and verbal. + A deep understanding of high-touch customer service concepts. + Excellent follow-up skills , emphasizing prompt responses to client ... Moon Bay California. This role is not just about customer service ; it's about being the driving...+ Prior management experience. + Exceptional communication and writing skills . + Strategic thinking and business acumen for understanding… more