- Citizens (Glen Allen, VA)
- …you'll play a crucial part in safeguarding our customers and ensuring a best-in-class customer service experience in one of our most critical departments at ... fraud inquires in a fast-paced environment using critical thinking skills to figure out customer 's incident triggered...in the following areas: Fraud Analysis, Financial services industry, Customer service , and Contact center experience a… more
- NTT America, Inc. (Richmond, VA)
- …identify and capitalize on opportunities for optimization, growth, and innovation in service delivery. ** Customer Advocacy and Escalation Management** . Act as ... that service levels meet or exceed contractual obligations and customer expectations. . Collaborate closely with internal teams (Consulting, Operations, PreSales… more
- Serco (Newport News, VA)
- …and pass a drug screening. + This position is contingent upon customer requirements and/or their approval. Serco supports the US Government customer ... part of a team that works closely with the customer to deliver SI2 Installation support. Our managers on...travel to Newport News, VA. Additional desired experience and skills : + An active DoD Secret clearance + An… more
- British Swim School (Ashburn, VA)
- … Skills , and Ability + Enthusiastic, assertive personality with strong sales and customer service skills . + Effectively communicate with customers and ... We are seeking an enthusiastic, detail-oriented professional to deliver exceptional customer service , ensuring all experiences are personable and memorable.… more
- General Dynamics Information Technology (Arlington, VA)
- …have at least 10 years of experience in the following: * Managing customer service professionals directly and/or through subordinate managers or supervisors and ... * Lead coordination efforts with customer for oversight in ensuring the Customer Service expectations and vision is always delivered * Developing the… more
- Leidos (Fort Belvoir, VA)
- …opportunity to contribute to Leidos' mission-driven work while leveraging your communication skills , technical aptitude, and customer service expertise to ... **Description** Leidos is seeking a passionate and customer -focused professional to join our team...to engage diverse audiences effectively. + Proven experience in customer service , account management, or a related… more
- ISC2 (Richmond, VA)
- …measurable customer outcomes. You will also combine strong organizational skills with customer -facing experience, and a results-driven mindset. **This ... provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the… more
- Quality Technology Services, LLC (Ashburn, VA)
- …and customer satisfaction in a data center environment. **Knowledge, Skills and Abilities** + Ability to build, scale, and mentor high-performing teams. ... customer satisfaction in a data center environment. **The Skills To Get You There:** + Ability to build,...digital infrastructure. And we'd like to invite you to join us. In addition to a variety of benefit… more
- SHI (Richmond, VA)
- …the heartbeat of SHI is our employees - all 6,000 of them.** **If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth...customers on consumption, track issues, position services, and track service engagements + Take lead and execute on tracking… more
- PNC (Vienna, VA)
- …Consultant Senior within PNC's Balance Sheet Analytics & Modeling Marketing & Customer Analytics organization, you will be based in Pittsburgh, PA, Cleveland, OH, ... you won't just crunch numbers; you'll drive performance, unlock customer insights, and directly impact how millions of people...people experience our brand. In this high-impact role, you'll join a newly formed team dedicated to providing insights… more