- Signet Jewelers (Colonial Heights, VA)
- … customer issues within established parameters and drives a high level of customer service through follow-up and customer outreach Compiles and follows ... ongoing coaching and development in the areas of operations, sales techniques, customer service , product knowledge, inventory control and visual merchandising.… more
- Red River (Chantilly, VA)
- …to enhance and optimize the services provided to end users + Utilize excellent customer service skills to exceed customers' expectations. + Adhere to ... bolstering the organization's reputation with existing clients by providing exceptional customer service . Ideal candidates should exhibit enthusiasm, focus, and… more
- VF Corporation (Arlington, VA)
- …and monitoring of progress and results against key targets + Promote excellence in customer service by modeling brand specific service standards, monitoring ... coaching and training programs to the store team in customer service , engagement, brand identity, product knowledge...balancing shifting priorities + Excellent verbal and written communication skills + Ability to build, lead and manage a… more
- Mass Markets (VA)
- …+ High School Diploma + 2-3 years of experience in a call center or customer service environment. + Proven experience in a supervisory or team lead role. ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Sunrise Senior Living (Mclean, VA)
- …abilities and interactions. + Ensures that the DOS is using selling skills terminology in lead management/ customer relations database and achieving benchmark ... **When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only… more
- SHI (Richmond, VA)
- …ideas and information, and can adapt communication style to the audience. + Customer Service : Can identify customer needs, propose suitable solutions, ... our employees - all 6,000 of them.** **If you join our team, you'll enjoy:** + **Our commitment to...Group. The Sr. Azure TAM is responsible for driving customer adoption of SHI's Managed Services (Microsoft Azure) and… more
- Iron Mountain (Richmond, VA)
- …customer decision maker(s) to structure business strategy as it relates to customer requirements ( service level expectations, training of IM solutions, FBR ... planet. That's why we need smart, committed people to join us. Whether you're looking to start your career...and SLA as appropriate. May be required to perform customer needs and service analysis, make recommendations… more
- iCIMS (Richmond, VA)
- …stack and digital experiences. + Monitor and optimize key metrics including customer effort, resolution time, self- service adoption, case deflection, and cost ... + Deep expertise in AI-enabled support, automation, and digital transformation across the customer lifecycle + Strong analytical and strategic skills ; adept at… more
- Sedgwick (Richmond, VA)
- …experience; call center experience strongly preferred ** Skills & Knowledge** + Strong customer service skills + Excellent oral and written communication, ... 5:30 PM **PACIFIC time (for Production)** **PRIMARY PURPOSE** : Join a fast-paced, customer -focused team supporting one...innovative insurance operations in the industry. As an Inbound Customer Service Agent - Auto Insurance for… more
- Mass Markets (VA)
- …inBPO operations management, excellent leadership abilities, and a passion for delivering exceptional customer service . To be considered for this role, you must ... in operational management principles and efficiency optimization. + Deep understanding of customer service principles and best practices. + Excellent verbal and… more