- Generac Power Systems (Bohemia, NY)
- …service -related business + Three to five years of scheduling field technicians and/or customer service **Knowledge / Skills / Abilities** + Computer ... preventative maintenance and repairs with customers + Use specific customer portals as needed to manage all...service operations team regularly + Support of other Service departmental roles on an as- needed basis… more
- Nestle (Bohemia, NY)
- …Trade Planning Tool. + Must be able to multi-task and follow-up when responses are needed . + Deep understanding of the assigned Customer and how to develop ... health and nutrition for patients and consumers. **POSITION OVERVIEW:** The Customer Development Manager is responsible for the functional management, leadership and… more
- Cisco (New York, NY)
- …investment decisions. With a proven track record of driving software and service adoption, mitigating renewal risks, and improve customer dedication. You ... New York, New York. Meet the Team As a Customer Experience Manager, you will play a pivotal role...for financials including services revenue and margin and making needed strategic financial decisions. * Build and implement Technical… more
- Molina Healthcare (Syracuse, NY)
- …**REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : 1-3 years Sales and/or Customer Service experience in a fast paced, high volume environment ... process improvement and retention. * Consistent delivery of excellent customer service and First Call Resolution. *...breaks are scheduled and work over-time and/or weekends, as needed * Demonstrate ability to quickly build rapport and… more
- University of Rochester (Rochester, NY)
- …Jira, ServiceNow, or equivalent for incident management and asset tracking + Excellent customer service and interpersonal communication skills + Proven ... satisfaction. Provides remote and hands-on support with a strong emphasis on customer service and issue ownership. **ESSENTIAL FUNCTIONS** + Provides responsive… more
- Tekscape (New York, NY)
- …client service improvement plans, and effectively work with the needed internal departments to achieve agreed upon enhancements/deliverables. + Serve as the ... Job Title: Customer Success Manager Territory: NYC Metro - SMB...from New York for internal and external meetings as needed . Key Responsibilities: + Manage day-to-day client success, consistently… more
- Tekscape (New York, NY)
- …oneself and quickly develop new skills . + Excellent written and verbal communication skills applicable to a customer service role + Excellent planning ... to assist either remotely or onsite at customer facilities handling customer requests, problems and/or incidents. Service Engineer L2 will assist with… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... versatile Engagement Manager (EM) to join our Amazon Q Customer Success Team and own the delivery of complex...against business goals, recognize when additional technical evaluation is needed , and manage technical risks. You will be expected… more
- Mirabito Energy Products (Johnstown, NY)
- …the place you want to be. As part of our team you will provide expert customer service to our customers, ensuring their heating and cooling systems are running ... wear company provided uniform. + Provide professional and courteous customer service at all times. + Accurately...+ Collaborate with Sales Specialists, coworkers, and managers as needed to provide an excellent customer experience.… more
- Abbott (New York, NY)
- …Work On** + This position manages field service engineers to deliver superior customer service to a strategic account. + This position is responsible for the ... planning, implementation, and direction of all customer service and support activities. + The...customer experience. + Interacts with systems personnel as needed to develop and change systems requirements to match… more
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