- Iron Mountain (Harrisburg, PA)
- … decision maker(s) to structure partnership (s) strategy as it relates to customer requirements (new sales opportunities, service level expectations, training of ... being part of our growth story while evolving your skills in a culture that will welcome your unique...appropriate to drive customer retention strategy, perform customer needs and service analysis, make recommendations… more
- Penske (Reading, PA)
- …inform enterprise and product-line marketing strategies - not limited to customer segmentation, brand positioning, service experience, new product development. ... **Position Summary:** The Manager, Customer Research & Insights serves as an advocate...projects and tasks as assigned. **Qualifications:** * Bachelor's Degree required in Marketing, Marketing Research, Business Administration, Sociology /… more
- CARMAX (Langhorne, PA)
- …you succeed, too. **What you will do - Essential Responsibilities** + Provide exceptional customer service by guiding customers every step of the way, from sale ... below are representative of the knowledge, skill, and/or ability required . Reasonable accommodations may be made to enable individuals...+ High School Diploma, or equivalent + Sales and customer service experience, in an area such… more
- Coinbase (Harrisburg, PA)
- …*What you'll be doing (ie. job duties):* * Lead a team of high performing customer service agents across multiple channels (eg. phone, messaging, email) * Manage ... relationships that are essential to Coinbase achieving its mission. Using your customer support, operations, and team leadership skills you will play a… more
- Robert Half Office Team (Easton, PA)
- …teams to enhance the customer experience and address recurring issues. Requirements Required Skills and Qualifications: + Previous experience in customer ... customer issues or escalate to the appropriate department. + Provide product/ service information and support customer onboarding where applicable. + Balance… more
- Corcentric (PA)
- …knowledge and experience. + Approximately 4+ years' experience in a Software-as-a- Service (SaaS) environment working in Customer Success Management, Account ... + Strong technical problem-solving abilities. + Demonstrated communication and presentation skills , with experience preparing and effectively delivering customer … more
- ZOLL Medical Corporation (Pittsburgh, PA)
- …policy and applicable regulations. . Utilize strong interpersonal communication and excellent customer service skills while engaging with patients, Field ... Personnel to dispatch ZOLL representatives to patient locations as required to resolve patient issues and ensure patient safety....issues to all types of end users. . Exceptional customer service skills and empathy… more
- Barnes & Noble Education (University Park, PA)
- …products that meet their needs. + Basic reading, writing and accounting skills required . + Excellent customer service and communication skills ... operational standards. Food handling or safety certification may be required in some locations. + Manage the inventory, stock,...to interact with a variety of people. + Outstanding customer service skills to match… more
- Wolters Kluwer (Harrisburg, PA)
- … skills . + **Expert Technical Proficiency:** Comprehensive and deep product/ service knowledge. + **CRM Expert:** Masterful use and strategic management of ... **About the Role:** As a Customer Success Lead, you will be recognized as...providing strategic guidance to both customers and junior associates. ** Required Job Qualifications (Min. 3yr experience)** + **Executive Communication:**… more
- ThermoFisher Scientific (Pittsburgh, PA)
- …Responsibilities: * Develop positive relationships with customers by providing excellent customer service . Leverage customer onboarding meetings to ... expectations, decide on success criteria, and understand individual customer needs. * Work closely with the service...changes and/or offerings that could be adjusted to improve customer experience. * Up to 30% travel required… more