- Amazon (Santa Clara, CA)
- …product managers, collaborating with world-class engineers and scientists to develop cutting-edge customer service solutions . Your impact will be felt ... Amazon is seeking a visionary leader to revolutionize our Customer Service (CS) technology through the power...this role has a proven track record of developing customer -obsessed solutions . You have a talent for… more
- Amazon (Santa Clara, CA)
- …AI, and explore opportunities to incorporate new techniques and technologies into Amazon's customer service solutions . - Collaborate with internal and ... scientists, software engineers, and product managers, to integrate LLM-based solutions into Amazon's customer service ...managers, to integrate LLM-based solutions into Amazon's customer service platforms. - Develop and implement… more
- Amazon (Santa Clara, CA)
- …(CET) team within Customer Service is to create Earth's best customer service solutions by empowering our customers to utilize automation to ... we strive to predict and resolve customer issues through self- service and automation solutions . The CET AI team leads AI and Large Language Model… more
- Amazon (Santa Clara, CA)
- …AI, and explore opportunities to incorporate new techniques and technologies into Amazon's customer service solutions . - Collaborate with internal and ... scientists, software engineers, and product managers, to integrate LLM-based solutions into Amazon's customer service ...managers, to integrate LLM-based solutions into Amazon's customer service platforms. - Develop and implement… more
- Cayuse Holdings (Sacramento, CA)
- …**_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements ... the Mission, Vision, and Core Values of Cayuse. **Responsibilities** + Provides high-quality customer service to the client, for the efficient resolution of… more
- Philips (San Diego, CA)
- …closely with Sales and R&D, as well as external stakeholders to analyze customer needs, architect scalable service solutions , and drive innovation ... preferred. + Proven experience in designing, documenting, and deploying enterprise-level service solutions in complex healthcare environments. + Strong… more
- Catalent Pharma Solutions (San Diego, CA)
- …(SOPs). The focus will be on understanding client needs and providing excellent customer service and proactive solutions . Primary responsibilities of this ... verbal communication skills for client communication and exceptional internal and external customer service skills is required. Proactive, with superior time… more
- Zurich NA (Los Angeles, CA)
- …reviewing service plan requests, determining feasibility of requests and implementing customer -focused service solutions . This may involve contact with ... Multinational Underwriting teams and manage end to end Multinational Program servicing including service delivery, customer service requirements, service … more
- Sherwin-Williams (San Bernardino, CA)
- …their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions . Customer Service Specialists are also expected to ... is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale...and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world… more
- Amazon (Santa Clara, CA)
- …will spearhead the development of our large language model foundations and agentic AI solutions for customer service automation. You will architect scalable ... are seeking a Principal Applied Scientist to lead Amazon Customer Service 's (ACS) text-based AI initiatives. In...chatbot solutions that deliver exceptional customer experiences across multiple channels, languages, and business verticals… more