- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Enterprise companies? We are seeking experienced professionals to engage with customer executives to define large scale migration and transformation programs while… more
- Mastercard (Harrison, NY)
- …revenue and relationships for the Ethoca business, one of Services Security Solutions 's fastest growing acquisitions. Customer focus for this role consists ... cross-sell opportunities for Ethoca, a Mastercard Fin Tech 's suite of Security Solutions products and services. * Understand customer needs to identify sales… more
- SHI (New York, NY)
- …software to manage and analyze customer interactions and data throughout the customer lifecycle, improving customer service , retention, and sales growth ... to be a $15 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on...Solutions and World Class Support to their Target Customer List. The Director of Sales is responsible for… more
- Cengage Group (New York, NY)
- …**What you'll do here:** + Serve as the CIMA Platform Service Expert and act as the bridge between the TPM organization ... and Customer Support, ITS, and Sales. + Resolve all platform...and retention. + Anticipate obstacles in advance, determine possible solutions , and achieve superior results. Maintain high levels of… more
- Amazon (New York, NY)
- …specific domain expertise to the broader field organization, and developing repeatable, packaged solutions to solve customer challenges. As the voice of the ... with the expertise and scale needed to build innovative solutions for their most complex challenges. Amazon Web Services...Sales Leader deeply familiar with Contact Center as a Service and generative AI, to lead the CXE business… more
- Trellix (Albany, NY)
- …of products radically simplifies data security through easy-to-use, cloud-based, Zero Trust solutions that are managed in a single dashboard, powered by hundreds of ... to drive pipeline and revenue. You'll work cross-functionally with product, sales, customer value and marketing teams while staying closely connected to customers… more
- PNC (New York, NY)
- …all business decisions and able to leverage that information in creating customized customer solutions . + **Managing Risk** - Assessing and effectively managing ... successful in this position. **Preferred Skills** Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service , Identifying… more
- Extra Space Storage (Long Island City, NY)
- …fielding questions, and resolving customer complaints as a member of the Customer Service team. They services existing accounts and establishes new accounts. ... with changing situations + Analyze situations and problems, negotiate solutions with customers + Manage multiple tasks and utilize...+ High school diploma or its equivalent + Previous customer service experience 1+ year preferred +… more
- The Cigna Group (New York, NY)
- …functions and geographies. + Evidence of using research to embed a multi-dimensional customer experience and service culture in a global organization. + Ability ... producers, consultants, medical professionals, and employees) and driving a customer -centric culture. This role combines the responsibilities of market research… more
- BGB Group (New York, NY)
- …best practices. Workshop Facilitation: Lead cross-functional workshops to foster a customer -centric culture and brainstorm innovative CX solutions . Media ... growth mindset leader responsible for developing and implementing comprehensive customer experience engagement strategies across all touchpoints and channels. The… more