- Confluent (Albany, NY)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... and "what" of generative AI use case and technical solutions at a 200-level, with the detailed "how" being...with the GenAI domain teams) - Develop and scale customer success programs through respective service domain… more
- Solvay Bank (Syracuse, NY)
- … Relations Specialist Our customer relations staff has a passion for excellence in customer service and are focused in their goal of doing what is right for ... advise customers on financial services, collaborate with other to ensure high-quality customer service , and have excellent communication skills. For over 100… more
- Canon USA & Affiliates (New York, NY)
- …Role** Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. **Your Impact** ... via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service . - Contributes to the creation of the Site Procedure Guide… more
- Amazon (New York, NY)
- …and improve end customer experience. Identify what is hindering growth, develop solutions , and test before scaling to benefit to impacted Sellers. * Analyze data ... The Strategic Account Services (SAS) organization is seeking a Luxury Beauty Senior Customer Success Manager to shape the future of the program. The Senior … more
- SAP (New York, NY)
- …management. **SAP Customer Experience (CX)** - Knowledge of e-commerce, sales, customer service , and marketing processes. **What You Bring** + 2-3 years ... strong foundation in technical and business processes, exposure to relevant technologies/ solutions , and customer -facing skills. + Technical and business process… more
- SAP (New York, NY)
- …**SAP Customer Experience (CX)** - Knowledge of e-commerce, sales, customer service , and marketing processes. **SAP Business Transformation Management ... to guide them through their business journey with our solutions . The CSM works to increase customer ...our solutions . The CSM works to increase customer satisfaction, retention, renewals, references, and upsells for Cloud… more
- Kyndryl (New York, NY)
- …and Experience:** + Bachelor's or Master's degree. + Sales experience in service and/or technical/banking solutions . The compensation range for the position ... ready to take on an exciting challenge as an Customer Partner with Kyndryl? We're looking for a dynamic...you'll build relationships with key decision-makers and deliver tailor-made solutions that cater to the unique needs of each… more
- US Bank (New York, NY)
- …and decision-making skills - Strong organizational and problem-solving skills - Strong customer service /relation skills with ability to creatively resolve client ... and its products, services and operations - Basic knowledge of product marketing, client service issues, and organization operations - Strong marketing, negotiation… more
- CARMAX (Rochester, NY)
- …you succeed, too. **What you will do - Essential Responsibilities** + Provide exceptional customer service by guiding customers every step of the way, from sale ... making decisions + Seek to fully understand and meet Customer needs + Create win-win solutions to...+ High School Diploma, or equivalent + Sales and customer service experience, in an area such… more