- MSC Industrial Supply Co. (Jonestown, PA)
- …Omnichannel Representatives. **DUTIES and RESPONSIBILITIES:** + Answers inbound sales and service customer calls and emails to process orders, troubleshoot ... while also improving sales and quoting opportunities. + Takes ownership with difficult customer service issues while resolving in a timely manner. + Achieves… more
- Concentrix (Harrisburg, PA)
- …optimization. + Strong analytical and problem-solving skills. + Excellent communication and customer service skills. + Ability to work independently and manage ... or related field, or equivalent work experience. At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our… more
- Medtronic (PA)
- …School Diploma or equivalent required. + 4 years of technical, clinical field service , technical internship or clinical customer support experience. **Nice to ... a more connected, compassionate world. **A Day in the Life** The Field Service Engineer is the primary technical representative for Medtronic Cardiac Ablation … more
- ThermoFisher Scientific (Pittsburgh, PA)
- …Responsibilities: * Develop positive relationships with customers by providing excellent customer service . Leverage customer onboarding meetings to ... their entire experience with a focus on accelerating the customer 's success factors by providing sustainable solutions ,... expectations, decide on success criteria, and understand individual customer needs. * Work closely with the service… more
- Coinbase (Harrisburg, PA)
- …our highest value customers. * Minimum of 1 year of relevant experience in a customer service or support role in a fast paced environment including working with ... connection, and alignment. Attendance is expected and fully supported. As a Customer Success Agent,* *you will serve as a primary subject matter expert… more
- Confluent (Harrisburg, PA)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role… more
- Wolters Kluwer (Philadelphia, PA)
- …needs + Achieve support for process and performance improvement plans related to customer success, product development, and service improvements based on ... to provide advanced clinical decision support and patient engagement solutions that measurably improve clinical effectiveness by helping healthcare professionals… more
- Kuehne+Nagel (Media, PA)
- …responsible for procurement. **What we would like you to bring** + 2+ years customer service /operations experience with high volume email enquiries. + 2+ years ... ability to foster cross-team alignment. + Ability to adapt to changes. Customer solutions orientation and conflict resolution. + A constant drive for customer… more
- Nutanix (Philadelphia, PA)
- …team which values collaboration, technical credibility, and the opportunity to drive customer success through innovative solutions using Nutanix technology, all ... Customer Experience team, a group dedicated to driving adoption and ensuring customer satisfaction with our hybrid multicloud solutions for our strategic… more
- SAP (Newtown Square, PA)
- …**SAP Customer Experience (CX)** - Knowledge of e-commerce, sales, customer service , and marketing processes. **SAP Business Transformation Management ... to guide them through their business journey with our solutions . The CSM works to increase customer ...our solutions . The CSM works to increase customer satisfaction, retention, renewals, references, and upsells for Cloud… more