- Amentum (Warrenton, VA)
- …including establishment, updates, and repairs, while identifying opportunities to improve customer service processes. + Provide responsive, multi-channel support ... to a positive work environment. The Lone Wolf Team is Mission Focused, Customer Oriented, Process Guided, and Solutions Driven. Candidates interested in joining… more
- Amazon (Herndon, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... customers adopt services such as, Amazon CloudWatch, Amazon OpenSearch Service , Amazon Managed Service for Prometheus, Amazon...help them understand how to integrate Amazon Web Services solutions into customer architectures. About the team… more
- Iron Mountain (Richmond, VA)
- …structure business strategy as it relates to customer requirements ( service level expectations, training of IM solutions , FBR structure/timetable). Ensures ... necessary. Negotiate pricing and SLA as appropriate. May be required to perform customer needs and service analysis, make recommendations on appropriate pricing… more
- Leidos (Alexandria, VA)
- … service . This role analyzes recurring problems and initiates solutions for preventing reoccurrence and analyzes existing infrastructure for tuning/performance ... + Interacting with customers and senior managers to handle service requests, inquiries, and problems. + Support customer...toward improved processes and results + Experience with IT Service Management solutions such as Service… more
- Republic Services (Fairfax, VA)
- …weight, container size and number of weekly pick ups; inform Sales, Customer Service and/or Accounts Receivable of discrepancies. + Identify opportunities ... for additional revenue and inform Sales and/or Customer Service . + Utilize Route Editor program to identify overlapping routes and recommend improvements to… more
- Mass Markets (VA)
- …practices. + Handle escalated issues and provide effective solutions to ensure customer satisfaction. + Maintain high service quality standards to ensure a ... inBPO operations management, excellent leadership abilities, and a passion for delivering exceptional customer service . To be considered for this role, you must… more
- Mass Markets (VA)
- …+ Work closely with other team members and departments to ensure a cohesive customer service and policy management approach. + Participate in ongoing training ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Brink's (Richmond, VA)
- …are administered in a timely and professional manner. . Respond to and resolve customer service and problem situations as needed by providing exemplary ... global provider of cash and valuables management, digital retail solutions , and ATM managed services. Our customers include financial...customer service to all new and existing… more
- TD Bank (Annandale, VA)
- …Customer relationship management tools to proactively play a key role in customer assessments, proactively identifies Customer solutions and lead-focused ... delivering service and advice + Understands and supports the Bank's Customer Service Strategy; Delivers Customers end-to-end advice they expect: (1) building… more
- Fujifilm (Richmond, VA)
- …accounts by providing clinical consultation for developing and executing customized customer solutions , special projects, and equipment demonstrations. The ... with all departments within HCUS ( Service , Engineering, Integration, Marketing, Sales, Customer Service , etc.). + Participates with Sales and Marketing staff… more