- Owens & Minor (Richmond, VA)
- …the resolution of inbound requests and/or incidents, balancing the need for customer service and issue resolution. + **Communicate Technical Concepts:** ... issues to other teams as needed, providing feedback to ensure an excellent customer service experience. + **Stay Informed:** Stay abreast of new technologies… more
- Amazon (Herndon, VA)
- …opportunities. The Technical Product Manager will increase the knowledge of our service portfolio among our customer -facing partners (Sales, Technical Account ... Managers, Solution Architects, and ProServe engineers), align services to customer needs, determine gaps in existing solutions , and expedite key functionality… more
- SAIC (Herndon, VA)
- …for systems that involve multiple interfaces and support data repositories + Strong customer service skills, teaming skills, and the ability to collaborate ... (NIC) Business Unit, USG Mission and Information Technology Division, provides solutions and services supporting digital modernization programs in areas such as… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... - Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs - Providing...AI framework (eg, Rasa, Dialogflow, Lex, or Azure Bot Service ) at enterprise scale in a contact center environment… more
- Amazon (Arlington, VA)
- …creative, responsible, and curious, leading the team to quickly turn code into customer solutions . If you're passionate about the massive cloud computing ... - Design, implement, test, deploy and maintain innovative software solutions to transform service performance, durability, cost,...cause of software defects. You'll also: - Build high-impact solutions to deliver to our large customer … more
- Amazon (Arlington, VA)
- …cloud based database platforms. Our professional services engagements will focus on customer solutions such as high volume mission critical OLTP/OLAP ... with customers around the globe. These professional services engagements focus on customer solutions such as, web applications, enterprise applications, high… more
- SHI (Richmond, VA)
- …in market, SHI resources, SHI sellers, and partners. + Propose SHI service solutions or partners to deliver the ideal customer business outcome. + Have a ... to be a $15 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on...in our offices or yours.** **Job Summary** The AWS Service Business Development Representative will lead SHI AWS professional… more
- Verint Systems, Inc. (Richmond, VA)
- …networking abilities. + Strong analytical and critical thinking skills. + Excellent customer service and leadership skills. + Effective and Professional ... At Verint, we believe customer engagement is the core of every global...combines technology and business development to leverage the latest solutions in the Verint platform within our public sector… more
- SHI (Richmond, VA)
- …between others. + Customer Service : Can proactively seek out customer feedback, empathize with customers, and tailor solutions to their unique needs. ... Build, implement, and support a wide range of technical solutions for internal and customer purposes. +...with complex troubleshooting and vendor coordination. + Provide excellent customer service , engaging with customers on updates,… more
- Deloitte (Richmond, VA)
- …+ Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve ... Demonstrate collaborative skills to work effectively with diverse teams. + Customer -Centric Engineering: Develop lean engineering solutions through rapid,… more