- Capgemini (New York, NY)
- …customer lifecycle management. This role requires deep expertise in ServiceNow Customer Service Management (CSM), SOM modules, and integration capabilities to ... **Job Title:** Senior Service Management Consultant - ServiceNow Developer - CRM...streamline business operations and enhance customer satisfaction. **Key Responsibilities** Develop and configure ServiceNow SOM… more
- Capgemini (New York, NY)
- **Job Title:** Service Management Consultant - ServiceNow Business Analyst **Location:** **Chicago, IL; Houston, TX; Dallas, TX; NY, NY; New Jersey near NY City ... into technical specifications, and supporting the implementation of ServiceNow solutions . **Key Responsibilities :** Requirements Gathering & Analysis Lead workshops… more
- City of New York (New York, NY)
- …service to all of them. It's an opportunity to provide meaningful support, quality customer service , and help protect the future of New York City for ... The Department of Citywide Administrative Services' (DCAS), Human Capital (HC) Line of Service seeks to appoint a Computer Specialist (Software) candidate to… more
- New York State Civil Service (Cohoes, NY)
- …consideration.PREFERRED QUALIFICATIONS:Experience in a supervisory or leadership role, background in customer service , both in-person and remotely (phone and ... NY HELP Yes Agency Civil Service , Department of Title Program Aide Occupational Category...or Wi-Fi services.Under the general direction of an Administrative Specialist 1, the Program Aide will work at one… more
- Ricoh Americas Corporation (Syracuse, NY)
- … Service Manager duties as needed Complies with all company policies Customer Support Handles complex customer service situations with professionalism ... communication skills Ability to comprehend technical manuals and publications High-level customer service and follow-up skills **Working Conditions & Physical… more
- Microsoft Corporation (New York, NY)
- …Warehousing deployments, real-time analytics, and end to end Data, Analytics and Agentic AI solutions . + Be the Voice of Customer (VOC) to share insights and ... relevant competitors' platforms) with design, development and deployment of AI Agentic Solutions and AI Apps solving customer problems cultivating business value… more
- Ricoh Americas Corporation (Bronx, NY)
- …in a timely and accurate manner Supports sales through lead generation opportunities ** Customer Service ** Handles the most challenging service scenarios ... of assigned equipment Effective, methodical problem solver Excellent communication and customer service skills Proficient in reading technical materials… more
- Amazon (New York, NY)
- …software development or Internet-related industries - Experience migrating or transforming legacy customer solutions to the cloud - Experience working with AWS ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Ricoh Americas Corporation (Watertown, NY)
- …opportunities. May assume Field Technology Service Manager duties as needed. ** Customer Service ** Handles the most complex customer interactions with ... of electro-mechanical devices and assigned equipment. Strong interpersonal, communication, and customer service skills. Ability to follow technical documentation… more
- KeyBank (Buffalo, NY)
- …Native American client space. Maintains the "first point of contact" role for any customer service needs, inquiries or problems and ensures that clients receive ... 3+ years of cash management experience required + Demonstrated success in a customer service environment in client support Certifications & Licenses + Preferred:… more