- TekSynap (Chantilly, VA)
- … Service Desk (SD) to support IT services and applications,using the customer 's Information Technology Service Management (ITSM) tool set to document, ... process, and monitor incidents, problems, inquiries, and change and service requests, as well as coordinate new capabilities through an actionable service … more
- Amazon (Arlington, VA)
- …cloud based database platforms. Our professional services engagements will focus on customer solutions such as high volume mission critical OLTP/OLAP ... Are you an experienced commercial or open-source database platform specialist ? Do you like to solve the most complex...around the globe. These professional services engagements focus on customer solutions such as, web applications, enterprise… more
- Mass Markets (VA)
- …+ Work closely with other team members and departments to ensure a cohesive customer service and policy management approach. + Participate in ongoing training ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- IBM (Herndon, VA)
- …in scheduling team resources and identifying continuous improvement opportunities to enhance customer service efficiency. * Lead team training sessions for new ... Exercise judgment within defined procedures to select methods and techniques for obtaining solutions . * Manage customer escalations effectively and ensure a high… more
- M&T Bank (Ashland, VA)
- …selects employees based on staffing model. + Actively models and coaches customer service and needs determination behaviors. Reinforces and maintains ... and interpersonal skills. Proven ability to demonstrate and coach exceptional customer service . Ability to communicate and function professionally with… more
- Amazon (Arlington, VA)
- …will craft highly scalable, flexible, and resilient cloud architectures that provide solutions to solve customer business problems and accelerate the adoption ... Description This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the...team at AWS, you will drive revenue growth through customer adoption of partner solutions on AWS.… more
- Amazon (Arlington, VA)
- …cloud based database platforms. Our professional services engagements will focus on customer solutions such as high volume mission critical OLTP/OLAP ... with customers around the globe. These professional services engagements focus on customer solutions such as, web applications, enterprise applications, high… more
- Chenega Corporation (Springfield, VA)
- …support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired. + Good problem-solving skills: ... technology and take your career to the next level! Chenega Agile Real-Time Solutions (CARS) was created with the purpose of providing integrated enterprise IT… more
- Teradata (Richmond, VA)
- …partner alliance network to accelerate sales motions, including interaction with Solutions Integrators (SI), Cloud Service Providers (CSP), and Independent ... every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You'll… more
- CACI International (Chantilly, VA)
- …gap analysis between current and desired future states, proposing practical and innovative solutions . + Serve as an expert for customer hardware and software ... Leverage deep experience with the ServiceNow platform to analyze, design, and document solutions that optimize IT Service Management (ITSM), IT Asset Management… more