- M&T Bank (Getzville, NY)
- …and Experience Preferred:** Associate's degree. Previous experience in customer service , customer -facing, collections, call center or sales. Knowledge ... **Collections Specialist I** **Location: Must be able to work...to resolve delinquency, which reduces risk and maintains the customer relationship. **Primary Responsibilities:** + Initiate contact with consumer… more
- Abbott (Albany, NY)
- …114,000 colleagues serve people in more than 160 countries. **Sr. Clinical Specialist ** **About Abbott** Abbott is a global healthcare leader, creating breakthrough ... shares product expertise accordingly. + Identifies reports and advises of customer needs, product performance and potential sales opportunities to sales… more
- NY CREATES (Albany, NY)
- …ensure that all systems are functioning properly. + Record and log all customer interactions, problems, and resolutions in a help desk system for future reference. ... as assigned. Job Requirements: Minimum Requirements for IT Support Specialist + Has the ability to quickly learn and...against tight deadlines. + Has the ability to gain customer feedback to ensure problems have been resolved. +… more
- Staples (Montgomery, NY)
- …at the location and those providing central administration and/or services. + Interact with customer service to expedite and manage high touch customer ... resolve issues. + Provide support and backup for operations specialist role in other departments as needed. + Provide...individuals with disabilities that need additional assistance at any point in the process, please call ### for more… more
- KeyBank (NY)
- …+ **Hours:** 8-5pm EST **Job Summary** The Senior Client Servicing Specialist , Cross Sales will deliver consultative, cross-solutioning expertise to bank's existing ... cause findings to leadership for improvement of overall experience with the customer . They will assist with client conversions and implementations, rate reviews… more
- NBT Bank (Norwich, NY)
- …monitoring daily Fed Reserve Cash Balance. Perform system balancing. + 30% Handle call -in customer inquires along with processing of call -back verification. ... to detail. + Ability to research outstanding items and problems. + Strong customer communication and telephone skills. Tasks Performed: + 40% Process and input all… more
- City of New York (New York, NY)
- …services to assist HPD clients. Move and Portability Specialists provide customer service via telephone using DTOR's call center system, online via email ... skills - Excellent Communication Skills (both orally and in writing) - Call center/ Customer Service experience a plus - Great active listening skills… more
- University of Rochester (Rochester, NY)
- …high visibility situations and critical customers using effective negotiating and exemplary customer service skills. + Develops strategies and implements process ... ceilings, crawl spaces, pipe chases and mechanical rooms required + Exceptional customer service skills, including outstanding verbal and written communications… more
- Headquarters, Air Force Reserve Command (Niagara Falls, NY)
- …equipment management, inspection activities, demand processing, records maintenance, and customer service . 2. Knowledge of logistical functions, operations, ... position. ARTs are part of the regular career civil service and enjoy all the benefits granted to Federal...support complies with legal and regulatory requirements and meets customer needs. Ensure that resources necessary to expedite the… more
- Molina Healthcare (Rochester, NY)
- …**REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES:** * 2-4 years customer service experience, preferably in a call center environment * Experience ... or equivalent combination of education and experience **PREFERRED EXPERIENCE:** 3-5 years customer service experience in a call center environment To all… more