- University of Rochester (Rochester, NY)
- …required. - 1 year of related work experience in an administrative office or customer service field required or an equivalent combination of education and ... insurance verification. Assures patient satisfaction with information processing and reception service . Requires accuracy in order to generate a billable service… more
- University of Rochester (Rochester, NY)
- …the performance of direct reports. + Sets high expectations for customer service , operational knowledge, and education among all staff . + Provides direct ... inventory, and unit performance while maintaining a focus on student engagement, customer satisfaction, quality execution, service , and compliance. + Develops… more
- Excellus BlueCross BlueShield (Dewitt, NY)
- …engage members into care. + Acting as a liaison for activity generated by Customer Advocacy (CAU), Customer Service (CS), Special Investigations Unit (SIU), ... procedures. + May participate in the orientation of new staff . + Regular and reliable attendance is expected and...the solutions of more complex issues/activities. + Mentors junior staff and assists with coaching whenever necessary. + Consistently… more
- Mohawk Valley Health System (Utica, NY)
- …staff . Serve as a change agent to facilitate communication and transition. Promote customer service in all interactions. + In partnership with leadership and ... improvement activities. + Ensure timely, complete and positive resolution to customer complaints. + Evaluate staff clinical competencies. Develop programs… more
- Trinity Health (Troy, NY)
- …Manager is in a highly responsible position that impacts patient outcomes, staff effectiveness, customer relations, fiscal outcomes and overall reputation and ... The Manager spends 20% of the time in direct staff supervision and 80% of the time in administrative...Establishes master staffing based upon historical data, unit of service forecasts, census, acuity, and care hours per patient… more
- Outreach Development Corporation (Richmond Hill, NY)
- …under pressure & meet deadlines, while maintaining a positive attitude & providing exemplary customer service + Ability to work independently & to carry out ... interdisciplinary team to ensure program outcomes are met and service delivery systems encompass the vision, mission and values...Primary Care, SUD and Mental Health + Oversee program staff , components, and workflows of the CCBHC + Provide… more
- KPH Healthcare Services, Inc. (East Syracuse, NY)
- …calls to appropriate staff members + Provide Call Center resolution of customer service issues to ensure complete client satisfaction + Provide Call Center ... new employee training and development within items pertaining to customer service and call center support. **Job...clients + Training, coaching and development of call center staff + Assist with determining staffing/scheduling needs for ProAct… more
- City of New York (New York, NY)
- …transparently to instill public confidence and encourage compliance while providing exceptional customer service . The Treasury and Payment Services Division is ... communicating amounts due, maintaining the quality of departmental records, and providing customer service to individuals seeking information on making payments… more
- NYU Rory Meyers College of Nursing (New York, NY)
- …& Chief Financial Officer (CFO) is responsible for leading a customer -focused support organization that delivers efficient and effective resource planning, ... management, and reporting to advance the teaching, research, and service missions of the School and to sustain and...Facilities Management and Hospitality Services, the CFO oversees a staff of 33 and collaborates with colleagues in many… more
- Canon USA & Affiliates (New York, NY)
- …equivalent experience required, plus 6 or more years of related experience. - Strong customer service and communication skills are required. - Required to take ... Lead or single person on site. Activities include organization, scheduling assignments for staff , and managing the daily work flow. Oversees the generation of daily… more