• Pathology Customer Service Rep

    Beth Israel Lahey Health (Boston, MA)
    …just taking a job, you're making a difference in people's lives.** Pathology Customer Service Rep **Job Description:** **Job Summary:** Communicates daily with ... follows though on all incoming and outgoing calls to Customer Service in a timely manner. 3....Communicates all client concerns and issues to the Clinical Supervisor or Clinical Manager. 4. Ensures client's needs are… more
    Beth Israel Lahey Health (01/03/26)
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  • Customer Support Technician

    Fresenius Medical Center (Lawrence, MA)
    …SKILLS:** + 2 - 4 years' related experience. + Demonstrated experience in a customer service , call center or clinical environment required; dialysis ... an ongoing basis. In this capacity, the Support Technician provides outstanding customer service through effective and timely communication. **PRINCIPAL DUTIES… more
    Fresenius Medical Center (11/27/25)
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  • Field Service Technician

    State of Massachusetts (Braintree, MA)
    …office-based telephone support and counsel to agents experiencing equipment difficulties, entering service call needs into MSLC system, and dispatching ... . Work under the direction of the Regional Field Service Manager and/or Field Service Supervisor...and assistance to agents experiencing equipment difficulties. . Enter service call needs and document all related… more
    State of Massachusetts (12/19/25)
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  • Trayline and Room Service Assistant 20…

    Beth Israel Lahey Health (Boston, MA)
    Service Attendant ensures a high-level of patient satisfaction with regard to customer service , quality of food, accuracy of the menu, timeliness of tray ... work area/serving station with proper utensils, plates, etc. Keeps supervisor informed of menu item supply levels in a...needs or requests of patients or nursing to the Customer Service Representative and/or managers (ie education,… more
    Beth Israel Lahey Health (10/30/25)
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  • Service Desk Analyst

    State of Massachusetts (Chelsea, MA)
    …and infrastructure calls. The Service Desk Analyst will provide high quality customer service and problem resolution to all supported customers. If the ... based on operational needs. This role operates in a call center setting and routinely uses standard office equipment...& Abilities:* * Minimum one (1) year of relevant Customer Service / Service Desk… more
    State of Massachusetts (12/24/25)
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  • Patient Service Representative - Bidmc (40…

    Beth Israel Lahey Health (Boston, MA)
    …which may include Outlook, Word, Excel, PowerPoint, or Access. **Preferred Qualifications:** + Call Center and/or telephone customer service experience + ... a high volume of incoming calls in a dedicated call center. **Essential Responsibilities:** + Answers, screens, and processes...by offering ideas, identifying issues, and respecting team members. ** Customer Service :** Ability to provide a high… more
    Beth Israel Lahey Health (01/06/26)
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  • Patient Service Representative - Radiology

    Beth Israel Lahey Health (Boston, MA)
    …which may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** Call Center and/or telephone customer service experience Strong ... a high volume of incoming calls in a dedicated call center. **Essential Responsibilities:** Answers, screens and processes a...by offering ideas, identifying issues, and respecting team members. ** Customer Service :** Ability to provide a high… more
    Beth Israel Lahey Health (12/23/25)
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  • Service Desk Agent

    Cayuse Holdings (Boston, MA)
    …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support ... **_LOCATION_** Remote **_SALARY:_** $15.00-$16.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions… more
    Cayuse Holdings (12/10/25)
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  • Service Desk Analyst Tier 1 (Hybrid)

    Beth Israel Lahey Health (Charlestown, MA)
    … relations and communications skills. This individual must be skilled in both customer service and various information technology areas. On a day-to-day basis, ... outcomes and accurately identify when issues should be escalated to the Supervisor , Service Desk for incidents/requests that require elevated support. 4.… more
    Beth Israel Lahey Health (12/16/25)
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  • Patient Service Representative

    Beth Israel Lahey Health (Chestnut Hill, MA)
    …which may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. ... immediate work group by offering ideas, identifying issues, and respecting team members. 8. ** Customer Service :** Ability to provide a high level of customer more
    Beth Israel Lahey Health (12/18/25)
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