- ThermoFisher Scientific (Boston, MA)
- …+ Perform ordering of supplies on behalf of end users + Provide general customer service on site + Provide options for product standardization and low-cost ... Strong verbal and written communication skills, and desire to deliver excellent customer service . This includes maintaining a professional appearance and… more
- L. L. Bean, Inc. (Framingham, MA)
- …understand wins and identify opportunities. Builds compelling actions to enhance customer loyalty and improve service metrics through introspective business ... store leadership team and ensures delivery of the legendary LL Bean customer experience within an outdoor lifestyle concept retail store. Promotes the company's… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …Registration All Locations: 10 Gove Street - Taylor Building Position Summary: As a customer service expert, you are a liaison for all patients seeking services ... capturing accurate information in order to provide a superior customer experience. The Patient Access Coordinator will be expected...to new and existing registration staff. + Works with supervisor to orient and train new staff to department… more
- Cardinal Health (Boston, MA)
- …a positive patient experience. This role answers inbound questions and provides customer service and technical expertise to parties. **_Responsibilities_** + ... calls, with ability to determine needs and provide one call resolution. + Manage workload of inbound faxes (if...+ Basic computer knowledge, Microsoft systems, telephony + Strong communication/ customer service skills + Ability to be… more
- Baystate Health (Springfield, MA)
- …in need. **QUALIFICATIONS:** + HS Diploma/GED + 1-2 years experience in customer service (healthcare setting preferred) + Medical administrative experience ... & annual company contribution increase based on years of service + Free money coach advice from a certified...ensures identified problems are communicated accurately and promptly. Places call to MDs and ancillary departments to facilitate patient… more
- Children's Hospital Boston (Boston, MA)
- …requiring basic knowledge of programs and services. Provides positive and effective customer service that supports departmental and hospital operations. Key ... Responsibilities: + Patient Encounter Management: + Providing positive and effective customer service that supports unit operations + Collaborating with… more
- Beth Israel Lahey Health (Milton, MA)
- …monitoring and/or other patient focused solutions when necessary. Performs patient centered customer service and ensures the following standards are met ... films for correct positioning and overall film quality. Provides service and care to patients of all ages and...Communicates patient complaints professionally and directs them to a supervisor or Director if unable to resolve. Ensures HIPAA… more
- Tufts Medicine (Lowell, MA)
- …busy situations. 3. Responsible and reliable. 4. Good organization skills. 5. Outstanding customer service . 6. Ability to multitask and be productive both ... when information is available such as clinic times and places, time and place of in- service , office hours. 10. Alerts supervisor of changes or errors in phone… more
- Beth Israel Lahey Health (Boston, MA)
- …and improving workflows. Results may impact the operations of one or more departments. 8. Customer Service : Ability to provide a high level of customer ... team to ensure high-quality care. Position will be required to cover Weekend Call as well as occasional weekday call . **Job Description:** **Essential… more
- ABM Industries (Andover, MA)
- …job scheduling * Promptly and accurately complete all required paperwork * Obtain customer signature on all service reports (before work begins when performing ... concepts * Handle heavy workload of calls * Inform customer when arriving at or leaving the job and...departments and representatives within the Company * When the Supervisor is present, the lead worker may also be… more