- WMCHealth (Hawthorne, NY)
- …needed Qualifications/Requirements: Experience: Minimum of 3+ years of experience working in customer service is required. Education: High school or equivalency ... Supervisor , Call Center Company: NorthEast Provider Solutions Inc. City/State: Hawthorne, NY Category: Clerical/Administrative Support Department: Call … more
- Broadview FCU (Albany, NY)
- …hours in an in-office model. + Commitment to delivering exceptional customer service and driving continuous improvement. Starting Compensation: $65,990-$80,838 ... to the right place! Summary of Role: The Member Service Center (MSC) Supervisor plays a pivotal...to make informed decisions and drive improvement. + Utilize call monitoring and reporting tools to analyze trends, identify… more
- City of New York (New York, NY)
- …of a skilled, courteous and efficient Call Center; review and monitor Customer Service Representatives calls (live and recorded) to ensure the accurate ... Supervisory experience (2 years) 3. Knowledge of Bureau of Customer Services Call Center software (ie Cisco... Center software (ie Cisco or Calabrio). 4. Monitoring Call Center metrics and service levels and… more
- Mirabito Energy Products (Binghamton, NY)
- Job Title: Call Center Supervisor Reports to: Customer Care Manager Status: Full-time, hourly Non-except Pay: $22.00 ' $28.00 per hour (commensurate with ... experience). Summary The Remote Call Center Supervisor is responsible for the...indicators (KPIs) such as AHT, FCR, QA scores, and customer satisfaction (CSAT). + Coaching & Development: Conduct regular… more
- MetLife (Oriskany, NY)
- …meetings Summary of Responsibilities: Throughstrong leadership, the US Customer Care Supervisor ensures that the service team offers a customer -centric ... continuity, etc. * Supervise and lead a team of customer care associates who engage in providing service...a strong plus. * Suggested 5 Years' experience in call center environment. * Positive attitude and desire to… more
- Compass Group, North America (New York, NY)
- Union Square Events + We are hiring immediately for on call **COOK SUPERVISOR ** positions. + **Location** : Downtown Conrad - 102 North End Avenue, New York, NY ... 10282 _Note: online applications accepted_ _only_ _._ + **Schedule** : On call schedule. Monday - Sunday, hours may vary. More details upon interview. +… more
- Mount Sinai Health System (New York, NY)
- …and visitors over the telephone and other communications channels by providing superior customer service . The FPA Access Center which is centralized contact/ ... **Job Description** In the Supervisor III role within the FPA Access Center,...the various doctors' offices in our health system. The Supervisor III for the access center is Responsible for… more
- Carrington (Albany, NY)
- …and work in a hybrid role based out of our Westfield office!** **The Bankruptcy Customer Service Supervisor is responsible for supervising staff of ... Customer Service BK Specialists in the day-to-day operations of mortgage servicing call center. Responsible for the overall employee performance of assigned… more
- SUNY Upstate Medical University (Syracuse, NY)
- …testing films and reports needed for the appointment as appropriate. Possesses strong customer service skills. Ability to listen effectively to maintain patient ... willingly. Performs other assignments and duties as requested by supervisor and does so in a complete manner. Other...Other duties and tasks as needed and directed by Supervisor or Team Leader. Minimum Qualifications: High school or… more
- Skidmore College (Saratoga Springs, NY)
- Skidmore College Dining Services is accepting applications for the On Call Customer Attendant Short Order Cook. SUMMARY Prepare, cook, serve and clean work and ... other duties as described below or as assigned by supervisor . ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other...dress + Establish and maintain a high level of customer service QUALIFICATION To perform this job… more