- WATTS (Fort Worth, TX)
- … Customer Solutions Team; team of 5 EXPERIENCE AND REQUIRED SKILLS: + 5+ years customer service / call center supervisor experience required + 5+ years ... - and we have a dynamic future ahead. The customer solutions supervisor oversees and directs the...and completed as required. + Maintain high standards of customer service , handle escalated issues, and resolve… more
- Mass Markets (Killeen, TX)
- …motivated individual and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate ... This is a management-level position. Prior experience in management, supervisor , or customer service leadership...a team of 15-25 entry-level front-line customer service agents responsible for inbound call handling.… more
- Mass Markets (Killeen, TX)
- …development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring ... improve the internal processes and sales results program wide. Customer Service Supervisor II conduct...organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in a supervisory… more
- ChenMed (Houston, TX)
- …a related discipline preferred + A minimum of 3 years' progressive work experience in a Call Center or customer service environment required + A minimum of 2 ... we need great people to join our team. The Supervisor , Solution Center Operations aids in overseeing the day-to-day...Center team members to assure they are delivering exceptional customer service and achieving departmental quality, compliance… more
- Savers | Value Village (El Paso, TX)
- …this individual provides front line leadership directing 5-15 Customer Service Representatives supporting the day-to-day operations of call center operations ... assurance, customer /donor services, or other related operational activity. The Call Center Supervisor utilizes generally accepted team leadership methods and… more
- Pearl Interactive Network (El Paso, TX)
- …months of supervisor or leadership experience required. + Minimum 1-year customer service , leadership and team interaction skills required. + Communicate ... accountability, and service excellence, we want to stay connected. The ** Call ** **Center Supervisor ** **(CCS)** is responsible for providing supervision and… more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... in the industry. We are seeking an Experienced Operations Supervisor to lead a team of agents in delivering...to lead a team of agents in delivering exceptional service across BPO campaigns. You'll be responsible for performance… more
- Molina Healthcare (TX)
- …+ Strong written and verbal communication skills. + Excellent customer service skills. **Preferred Qualifications** + Supervisory/Leadership experience. ... **Job Description** **Job Summary** Leads and supervises team of pharmacy call center and operations staff responsible to ensure that members have access to… more
- Mass Markets (Killeen, TX)
- …as a trusted partner in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and ... drive performance across our customer service and sales operations. This role...best practices and performance management + Monitor and improve call center metrics, productivity, and service quality… more
- Forward Air (Austin, TX)
- Position: Customer Service Supervisor Job Description: The Customer Service Supervisor oversees the overall operation of their team by leading, ... + Daily/weekly administration work + Daily monitoring of complete call center statistics + Set the weekly schedules for...as assigned Qualifications: + 1 to 3 years of customer service experience + Previous supervision experience… more