- WATTS (Fort Worth, TX)
- … Customer Solutions Team; team of 5 EXPERIENCE AND REQUIRED SKILLS: + 5+ years customer service / call center supervisor experience required + 5+ years ... - and we have a dynamic future ahead. The customer solutions supervisor oversees and directs the...and completed as required. + Maintain high standards of customer service , handle escalated issues, and resolve… more
- Mass Markets (Killeen, TX)
- …motivated individual and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate ... This is a management-level position. Prior experience in management, supervisor , or customer service leadership...a team of 15-25 entry-level front-line customer service agents responsible for inbound call handling.… more
- Mass Markets (Killeen, TX)
- …development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring ... improve the internal processes and sales results program wide. Customer Service Supervisor II conduct...organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in a supervisory… more
- Savers | Value Village (El Paso, TX)
- …this individual provides front line leadership directing 5-15 Customer Service Representatives supporting the day-to-day operations of call center operations ... assurance, customer /donor services, or other related operational activity. The Call Center Supervisor utilizes generally accepted team leadership methods and… more
- Pearl Interactive Network (El Paso, TX)
- …months of supervisor or leadership experience required. + Minimum 1-year customer service , leadership and team interaction skills required. + Communicate ... accountability, and service excellence, we want to stay connected. The ** Call ** **Center Supervisor ** **(CCS)** is responsible for providing supervision and… more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... in the industry. We are seeking an Experienced Operations Supervisor to lead a team of agents in delivering...to lead a team of agents in delivering exceptional service across BPO campaigns. You'll be responsible for performance… more
- Mass Markets (Killeen, TX)
- …as a trusted partner in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and ... drive performance across our customer service and sales operations. This role...best practices and performance management + Monitor and improve call center metrics, productivity, and service quality… more
- Fresenius Medical Center (Plano, TX)
- …States_ PURPOSE AND SCOPE: Supervises the daily operations and activities of the PAS/ Customer Service Call Center. Provides direction, guidance, subject ... Contributes to the development of policies and procedures for PAS/ Customer Service call center ensuring...Coordinator; or 1 - 3 years' experience as a Supervisor . + Demonstrated leadership and management competencies and skills.… more
- Fun Town RV (Fort Worth, TX)
- …Texas's largest RV chain, operating 36 locations and planning to expand. We provide excellent customer service and offer top RV brands for less, backed by a ... earning opportunities, we encourage you to apply! Overview: The Customer Service Operator is responsible for providing...Task Command Center and alert users of overdue tasks. Call Routing & Support + Hot transfer calls to… more
- Southland Industries (Schertz, TX)
- … and emergency response projects when directed. 6. Work with the Service Supervisor and maintain regular communications regarding manpower, equipment and ... **POSITION SUMMARY** **This working supervisor is responsible for the direct supervision of...and repair HVAC systems and related equipment. 3. Study customer 's scope of service . Ensure the preventative… more