- Beth Israel Lahey Health (Charlestown, MA)
- …to the success of the Epic Service Line by assuring excellent customer service and adherence to SLAs. Assures a culture of continuous improvement ... a job, you're making a difference in people's lives.** The Supervisor , Epic/Vended Applications will have responsibilities for the ongoing enhancement/implementation… more
- Ryder System (Boston, MA)
- …Ensure Employee Services staff have the training and tools to meet and exceed customer service expectations. b** **ilingual is a plus Shift hours vary / ... Specialist). Ensure contact center staff have the training and tools to meet and exceed customer service expectations + Serve as point of contact for any case… more
- Cardinal Health (Boston, MA)
- …, Access and Patient Support will oversee program staff performing customer service , enrollment and reimbursement activities, benefit investigations for ... results to leadership. + Manages workflow within assigned team to ensure efficient customer service operations. Monitors inbound calls and workgroups, and tracks… more
- Cognizant (Boston, MA)
- About the Role As a Healthcare Customer Service Collections Rep, you will make an impact by assisting our clients' customers with their outstanding balance ... accounts and secure payment while providing outstanding customer service . You will be a valuable...collecting details, noting issues on accounts, and escalating to supervisor when needed. *Ensure communication by verifying that required… more
- Cognizant (Boston, MA)
- **About the role** As a Healthcare Customer Service Collections - Self-Pay you will make an impact by assisting our clients' customers with their outstanding ... balance accounts to secure payment while providing exceptional customer service and maintaining positive customer...the dispute on the account, and escalating to a supervisor as necessary. . Assist in making outbound calls… more
- Cardinal Health (Boston, MA)
- …The Operations Supervisor will oversee program staff performing customer service , enrollment and reimbursement activities, benefit investigations for ... results to leadership + Manages workflow within assigned team to ensure efficient customer service operations. Monitors inbound calls and workgroups, and tracks… more
- Children's Hospital Boston (Boston, MA)
- …clinic activity to support a positive patient experience. Assists staff with customer service and scheduling issues. Addresses patient concerns and escalated ... 82223BRJob Posting Title:Frontline Ambulatory Clinics Supervisor - NorwellDepartment:Ambulatory Services- WeymouthAutoReqId:82223BRStatus:Full-TimeStandard Hours per Week:40… more
- Children's Hospital Boston (Boston, MA)
- …to ensure the best possible patient experience. Assists the staff with resolving customer service and scheduling issues. Responds to patient's concerns and ... 82325BRJob Posting Title: Supervisor (Emergency Department)Department:Pediatrics-Emergency Medicine AutoReqId:82325BRStatus:Full-TimeStandard Hours per Week:40 Job… more
- Transdev (Roxbury, MA)
- …demonstrate poise, tact, diplomacy and possess good judgement and discretion. + Proven customer service and interpersonal skills with attention to detail. + ... Transdev in Boston, MA is seeking a Yard Supervisor (Washington yard in Roxbury, MA - position...a variety of functions to ensure that quality transportation service is efficiently delivered to customers.Position performs both field… more
- Children's Hospital Boston (Boston, MA)
- …cost containment. + Promotes and monitors patient satisfaction through effective customer service and operational improvements. + Manages daily department ... 81464BRJob Posting Title:Ambulatory Clinic Supervisor I- NeurosurgeryDepartment:Ambulatory ServicesAutoReqId:81464BRStatus:Full-TimeStandard Hours per Week:40 Job… more