- Ken Garff Automotive Group (Culver City, CA)
- …Service Advisor: + Greet all customers promptly and professionally + Provide excellent customer service by listening to customer inquiries and requests, ... System (DMS) and any other essential software programs to look up customer 's service history, schedule appointments, enter repair order information, and… more
- Zoom (San Jose, CA)
- …contact internally and externally. + Participating in on-call rotation to provide continuous service support . What we're looking for + Demonstrate proficiency in ... issues impacting customers. + Creating process and troubleshooting documentation in the support knowledge base to improve efficiency and customer experience. +… more
- General Motors (Mountain View, CA)
- …other teams to resolve vehicle programming-related issues. + Assist the Techline Customer Support Center (TCSC) in resolving dealership technician reprogramming ... Role** As a GSPAS (Global Softpart and Programming Authoring System) OTA and Service Data Release Engineer, you will be responsible for authoring to-be packages for… more
- Siemens (Fremont, CA)
- …to demonstrate:Organizational and interpersonal skillsThe ability to read and understand customer service contractsExperience with Microsoft Office and business ... initial demand creation through delivery and close-out. As a Service Coordinator, you ensure customer expectations and...all services by scheduling and dispatching resources. As a Service Coordinator, you will: Support , inform, prioritize,… more
- Palo Alto Networks (Santa Clara, CA)
- …Technologies - Firewalls, Endpoint prevention, SIEM, Vulnerability management tools + Excellent customer service skills + Previous experience in at least one ... -focused professional. As part of the global Cortex XSOAR support team, you will serve our customer ...+ Respond to user-reported issues in adherence to established Service Level Agreements + Triage customer reported… more
- Applied Materials (Santa Clara, CA)
- …benefits (https://hrportal.ehr.com/applied/) . **Key Responsibilities** Responsible for all technical support related aspects at a specific customer : ... programs and upgrades. Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation to… more
- ServiceNow, Inc. (San Diego, CA)
- …in managing and exceeding Support KPIs and critical Technical Support Metrics including Customer Satisfaction, Time to Relief/Resolution (TTRf/TTR), reducing ... regional leaders to define and implement strategies to improve customer experience and grow and develop teams. + Own...oral and written. Basic Quaifications: + 15+ years technical support and service management experience with a… more
- Bridgestone Americas (San Diego, CA)
- … tasks as required. Pay Range: $17.83 - $26.68 **Responsibilities** **Hybrid** **Role** + Customer service , sales, customer issue resolution- 75%. + Basic ... or act as Manager-On-Duty in certain circumstances or to support development. + Learn all aspects of store operations...Diploma or equivalent. + Valid automobile driver's license. + Customer service and career growth mindset. +… more
- IQVIA (San Bernardino, CA)
- …and selling support in hospital as set forth below, while ensuring customer service , sales logistics, technical expertise, and product knowledge of highest ... proposition and solutions. Differentiate DPS's products versus competition by providing the customer unique insights. + Participate and support in the… more
- Applied Materials (Santa Clara, CA)
- …This role is responsible for architecting scalable, secure, and integrated solutions that support Service management with Service Cases , Resource Scheduling ... role will design and manage applications involved in internal customer engineer workforce interactions on various processes for Install...+ Plans and manages personnel to deliver project and support service in area of responsibility within… more