- Capital One (New York, NY)
- …organization. DDAI program is a program that lives within the Servicing and Support Experiences (SSX) design team. In SSX, we help associates and customers prevent ... crafts to the table that bridge strategy, product design, service design and content design. You'll also operate as...Collaborating with technology, product, and business teams to uncover customer and business needs - then translating them into… more
- University of Rochester (Rochester, NY)
- …between the department and other hospital/professional departments in the areas of customer service and satisfaction. Responsibilities include, but are not ... the Patient Services team, serve as the functional/technical and customer service escalation expert, assign work, coordinate...Create - and Make the World Ever Better. In support of our values and those of our society,… more
- Justworks (New York, NY)
- … customer -facing role + 2 years or more of prior management experience + Customer service management experience, in an environment that has scaled quickly + ... a passion for ensuring and providing the best possible service to customers and teams. You are a hands-on...be able to successfully collaborate with our Sales and Customer Success teams, in order to support … more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... and Anthropic to improve open source technologies and deliver customer value. We also support foundations, such...service teams to influence product strategy based on customer needs. Develop thought leadership content and prepare for… more
- SitusAMC (New York, NY)
- …strategic partnerships with clients, ensuring the delivery of exceptional service , identifying growth opportunities, and mitigating potential risks to client ... This position requires a blend of leadership, strategic thinking, and deep customer insight to effectively manage and scale client relationships, while aligning with… more
- Albany Medical Center (Albany, NY)
- …operating procedures. The Clinical Engineering Technician is responsible for an exemplary customer service experience for all Albany Med employees during their ... $100,908.37 The Clinical Engineering Technician provides onsite and remote support for all medical equipment and systems and in...individual will have knowledge of and excel at providing customer service and ensure that all written… more
- Astellas Pharma (New York, NY)
- …the complexities of buy and bill reimbursement and role model compliant and appropriate customer support through the process. + Proven ability to develop and ... a critical member of the Astellas matrix team serving patient and customer needs. The role requires establishing and maintaining collaborative relationships with… more
- Amazon (New York, NY)
- …AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners ... technologies. More importantly, you'll help healthcare customers transform their service delivery models and significantly improve the patient, provider and… more
- MTA (New York, NY)
- …systems combined. MTA strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities. Summary: MTA IT-Agile COE is ... and provide direct feedback. + Expert in active listening, attention to detail, customer service , prioritization, and problem-solving skills. + Expert in working… more
- MetLife (Oriskany, NY)
- …detailed letter of explanation based on policy provisions and claim documents. Provides customer service with empathy and patience on incoming and outgoing phone ... needed in regards to FEGLI Life servicing. . Handle customer escalations from Customer Service ...Life claims to make claim determinations. . Provide UAT support for system enhancements. Typical Qualification and Key Competencies:… more