- EBSCO Information Services (Albany, NY)
- …at EIS. **About You** + 3+ years of experience in sales operations, sales support , customer service , or related administrative functions + Strong ... product offerings and pricing setup + Collaborate with sales, marketing, and customer satisfaction teams to ensure seamless support across departments +… more
- Walmart (East Syracuse, NY)
- …and improvement opportunities. Ensures the removal of barriers to delivering exceptional customer /member value, service , and support . Execution and Results: ... of decisions. Accurately forecasts growth, costs, and business challenges. Customer /Member Centered: Promote a Customer /Member-Focused Environment: Creates and… more
- Guthrie (Binghamton, NY)
- …standards to manage IT initiatives. + Demonstrate commitment to customer service by providing responsive and effective support , developing solid working ... of configuring and troubleshooting iOS and Android-based mobile devices. + Strong customer service orientation, good written and oral communication skills,… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- … Level Agreements (SLAs). + Maintains end-to-end responsibility for customer 's support needs providing timely, reliable, and courteous service . + Provides ... up and resolution as requested. + Researches and analyzes customer service issues to provide information and...consistent results and effective resolutions to customers. + Provides support to Customer to research and confirm… more
- Momentive Performance Materials Inc. (Niskayuna, NY)
- Job Title: Regional Customer Service Leader Summary:Momentive is searching for a driven Customer Service Leader to enhance our customer satisfaction ... and operational excellence. You will lead and develop our Customer Service Managers, shaping policies and identifying growth opportunities to improve service … more
- CVS Health (Albany, NY)
- …work alongside peers who handle Medicare individual inbound calls, serving as a crucial support system for Customer Service Representatives (CSRs). Your role ... and workflows during active calls, providing accurate and timely support . You will also directly handle escalated member issues,...the Single Point of Contact for handling escalated member service inquiries, you will act with fast knowledge using… more
- The Salvation Army (West Nyack, NY)
- …loneliness, and exploitation through a wide range of programs and services. The Customer Service & Trade Vendor Contracts Administrator plays a key role ... the day-to-day operation of the Supplies & Purchasing Department Customer Service and ensures efficiency with all...invoices, and ensure accurate reporting to THQ Finance. * Customer Support and Inquiry Resolution: Answer calls,… more
- Momentive Performance Materials Inc. (Niskayuna, NY)
- … support -related activities. You will provide best-in-class or excellent customer service for external customers and business partners (distribution) by ... Job Title: Senior Customer Service Representative Summary:In this role,...key role as a profitability driver by offering proactive support to sales and customers, ensuring the execution and… more
- Under Armour, Inc. (Albany, NY)
- …& Contribution Margin + Accountable for Service Culture, Customer Service , People, Product & Operations + Support New Store Opening; recruitment, ... on-boarding plans, training plans & load-in support + Collaborate with the Retail Operations Manager on...communication, presentation, delegation, and follow-up skills as well as customer service focus. + Robust prioritizing, interpersonal,… more
- Justworks (New York, NY)
- Manager, Customer Support New York, New York...year degree or equivalent work experience3+ years leading a customer service team + Passion for helping ... Who You Are As an experienced leader on our Customer Support team, you will be responsible...coaching, and performance management + Proficiency with CRM and customer service communication platforms + Experience identifying… more