- MetLife (Oriskany, NY)
- …RI Summary of Responsibilities Our Customer Care Advocates handle inbound customer service inquiries via the telephone and/or email and resolves complex ... The candidates selected for this position will be providing customer service to inbound customers calling our...effective communication skills, keen listening skills and empathy. * Support special product and/or service campaigns as… more
- Tennant Company (Rochester, NY)
- …proper PPE. + Collaborate with internal partners such as sales, customer service , technical assistance, field service support , and other technicians to ... creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service , and support functions across the globe, your journey at Tennant… more
- Amazon (New York, NY)
- …that powers AI-driven human experiences. Our vision goes beyond traditional customer service to create fluid, anticipatory experiences where interfaces ... customers through agentic AI experiences that dissolve the rigid boundaries between customer support , websites, mobile apps, and physical experiences into… more
- Amazon (New York, NY)
- … Customer Value: This is achieved through the ownership of: - Adoption: To support customer business goals and to advance the customer 's cloud adoption. ... team interacts with leading companies and believes that world-class support is critical to customer success. AWS... customer and various AWS teams including the Customer Account team, Service teams, Professional Services,… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …opportunities. Level I: + High School diploma or equivalent required. + Customer service experience preferred. + Entry level position. Duties performed ... contract benefits, claim payments, and enrollment in accordance with MTM, Corporate Service strategy, NCQA, and legislative requirements. The Customer Care… more
- Confluent (Albany, NY)
- …+ When necessary, roll up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering. **What ... interpersonal skills, customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time, project and priority… more
- NFTA (Buffalo, NY)
- …with customer facing aspects of the 10-year Strategic Plan. Responsible for customer service and landside customer experience initiatives for the NFTA ... assignment to the position. * Plans, directs, and coordinates activities of the Customer Service Manager. * Identify, lead, and manage innovative approaches to… more
- Merck (Albany, NY)
- …Company's vaccines, as well as education and resources. They do this to support customer operational and financial needs such as reimbursement information and ... field or healthcare environment. + Previous sales, account management, consultative, or customer service experience. + Experience developing and executing a plan… more
- Warner Bros. Discovery (New York, NY)
- …write support content about WBD streaming products for our customers and our customer service team. This writer will prepare and craft content for global ... support content on social media that answers common customer questions and solves customer problems. +...customer problems. + Write and edit content to support global expansions, new devices, software updates, promotions, partnerships,… more
- Trellix (Albany, NY)
- …workplace where everyone can thrive and contribute to our industry-leading products and customer support , which is why we prohibit discrimination and harassment ... eager to grow in the cybersecurity space while contributing to a high-impact customer marketing function. You'll support and execute programs that showcase … more