- Excellus BlueCross BlueShield (Dewitt, NY)
- …opportunities. Level I: + High School diploma or equivalent required. + Customer service experience preferred. + Entry level position. Duties performed ... contract benefits, claim payments, and enrollment in accordance with MTM, Corporate Service strategy, NCQA, and legislative requirements. The Customer Care… more
- Confluent (Albany, NY)
- …+ When necessary, roll up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering. **What ... interpersonal skills, customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time, project and priority… more
- Sartorius (Bohemia, NY)
- …Customer Success Management. The incumbent will enable a high level of customer service through the successful implementation of customer -focused ... key account sales teams to facilitate communication between internal functions (including customer service , Operations and Finance) to enable desired customer… more
- Cengage Group (New York, NY)
- …feedback from customers to drive product enhancements, marketing initiatives, and customer support improvements. + **Performance measurement and reporting:** ... and development** **:** Staffs and drives a successful culture and customer -centric team. Implements change successfully through preparing team, being clear,… more
- Nestle (Holbrook, NY)
- …interactions by phone. This position is responsible for providing best in class customer service within the customer interaction process. **PRIMARY ... from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing. Join us to...+ 2 years of experience in supply chain or customer service is preferred but not required.… more
- Confluent (Albany, NY)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role...with the sales team regarding expansion, upsell, and additional service / support opportunities within accounts + Guide adoption… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description AWS is known for its relentless customer obsession. Our Professional Services teams are on the front line of helping customers succeed using AWS… more
- CARMAX (Smithtown, NY)
- …you succeed, too. **What you will do - Essential Responsibilities** + Provide exceptional customer service by guiding customers every step of the way, from sale ... our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing...+ High School Diploma, or equivalent + Sales and customer service experience, in an area such… more
- NTT America, Inc. (Albany, NY)
- …CSM acts as a trusted advisor to high-value enterprise clients, driving customer outcomes, assisting with service delivery optimization, and contributing to ... identify and capitalize on opportunities for optimization, growth, and innovation in service delivery. ** Customer Advocacy and Escalation Management** + Act as… more
- Nestle (Holbrook, NY)
- …is preferred but not required. + 2 years of experience in supply chain or customer service is preferred but not required. + Availability / flexibility to work ... priorities. + Ability to work independently with minimal supervision. + Strong Customer Service mindset and passion for delighting customers internally and… more