- ThermoFisher Scientific (Grand Island, NY)
- …with all requests and/or issues that arise. Our representatives provide outstanding customer service in this fast-paced environment, promptly and accurately when ... via phone and email to our customers and internal support teams. + Use sales order entry system, website...Excel and other programs. + Two years of related customer service experience preferred. + Prior experience… more
- Confluent (Albany, NY)
- …+ When necessary, roll up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering. **What ... United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $181.8K - $213.7K * Offers Equity _At… more
- SHI (Albany, NY)
- …Customer Success Manager is responsible for retention and growth of SHI's Cisco Support Services & Software business. The Customer Success Manager will work ... and build Cisco seller relationships as well as top customer relations inside the assigned coverage area. The ... retention, growth of customers business, and selling Cisco support services & software + Managing the lifecycle of… more
- Latham, The Pool Company (Latham, NY)
- …and manages resolution of customer requests. + Works closely with customer support to provide recommendations to enhance the customer experience. ... customer participation in various Latham programs. + Support the new Builder onboarding process and beyond. +...skills. + Computer skills: Microsoft Office, HubSpot, Oracle Service cloud, Mitel & Zoom. + Exceptional interpersonal,… more
- IBM (Armonk, NY)
- …to work well in a highly dynamic environment that focuses on providing outstanding customer service * Comfort working remotely and perform well given a high ... IBM Software means you'll be part of a team that transforms our customer 's challenges into industry-leading solutions. We are an infinitely curious team, always… more
- The Hertz Corporation (Albany, NY)
- …+ Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and ... We are seeking a Customer Experience Manager to lead CX strategy and...(eg, weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and… more
- Amazon (Port Chester, NY)
- …and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities. Key job responsibilities ... and communicate barriers and trends that contribute to the customer and associate experience and support the...within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to… more
- Justworks (New York, NY)
- …in account management, relationship management, customer success, or a complex customer service environment + Experience in healthcare, HR, or insurance ... Customer Success Manager New York, New York Apply...guidance to customers around Justworks' continually expanding product and service offerings, identifying, qualifying, and facilitating new sales opportunities… more
- Enterprise Mobility (Syracuse, NY)
- …of Enterprise Mobility has an exciting opportunity for a Part Time Customer Experience Representative (CXR).The Customer Service Representative provides ... in a professional, friendly, and timely manner + Provide superior, efficient customer service by understanding and communicating rental terms and conditions,… more