- Enterprise Mobility (Roslyn, NY)
- …Customer Assistance Representative Sr (CAR) will provide a high level of customer service by assisting both internal and external customers, primarily ... through local training and hands-on experience to provide administrative support , service customers, and act as a...years college experience OR at least two years of customer service experience + Must have a… more
- Siemens Energy (NY)
- …and allies to craft personalized solutions, securing customer happiness through exceptional service and support . + Partner with senior leaders to roll out a ... and exploring new business opportunities with key clients. Collaborate with customer relationship team, bid management, engineering, and global product centres.… more
- Nestle (Holbrook, NY)
- …shifts depending on customer geography/time zone. + Must have reliable internet service provider if working from home, as approved. + SAP or similar experience ... to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing. Join us to innovate for impact… more
- Wilson Language Training (Albany, NY)
- …that drive long-term success. + Contribute to the ongoing development and scalability of Customer Success processes and tools to support a growing enterprise ... Senior Customer Success Manager **Department:** Customer Experience...guide their success, and be a true consultant to support overcoming challenges. + Monitor account health, usage trends,… more
- Justworks (New York, NY)
- …retention at scale. In this cross-functional role, you'll partner closely with Customer Success, Onboarding, Support , Sales, Marketing, Product, and Revenue ... Program Manager, Customer Success and Retention New York, New York...playbooks, toolkits, and campaigns that help CSMs, Specialists, and Support engage and retain customers. + Lead retention and… more
- Protective Industrial Products (Latham, NY)
- …and escalations. + Work closely with Sales, Finance, Operations, Supply Chain, and Customer Service teams to capture requirements and ensure master data supports ... + Liaise with IT and Data Management teams to support integrations, enhancements, and system upgrades impacting customer... support integrations, enhancements, and system upgrades impacting customer data. Data Analysis & Reporting + Analyze … more
- MongoDB (New York, NY)
- …+ Customer -focused mindset with a commitment to delivering exceptional service and building long-term relationships with key accounts + Ability to navigate ... MongoDB products and features like vector search, and the retention of the customer 's MongoDB install base.While doing so, this role will direct multiple, post-sale… more
- Sprinklr (NY)
- Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management ... (Unified-CXM) platform helps companies deliver human experiences to every customer , every time, across any modern channel. Headquartered in New York City with… more
- LiveRamp (New York, NY)
- …OR experience in customer -facing roles, such as Implementation, Project Management, Customer success and/or Customer Support roles within a growing ... identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and… more
- Cengage Group (New York, NY)
- …tasks and priorities. + Bachelor's degree preferred with proven track record of excellent customer service experience. Join our ambitious team at Cengage and be ... see https://www.cengagegroup.com/about/inclusion-and-belonging/ . **What You'll Do Here:** As a Customer Success Account Specialist, you have a unique opportunity to… more