- Lumen (Albany, NY)
- …in the CRM system. * Collaboration: Work closely with sales, product, CS peer partners, service delivery, and support teams to ensure a unified approach to ... the future. **The Role** **Overview** We are seeking a dedicated and proactive Customer Engagement Associate to join our dynamic team. The ideal candidate will… more
- Merck (Albany, NY)
- …Animal Vaccination, Cash-Handling, Client-Centric, Coaching, Customer Experience Management, Customer Relationship Management (CRM), Customer Service ... **Job Description** The Customer Team Leader (CTL) plays a critical role...of experience working in Marketing, Managed Care, or Sales support areas within the pharmaceutical industry. Current Employees apply… more
- DoorDash (New York, NY)
- …adoption, retention, and long-term customer value. You'll help scale a customer -first culture that delivers outstanding service and measurable impact for ... clear performance and growth objectives and providing ongoing coaching and support . + Customer Retention & Engagement. Drive user adoption and retention by… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description AWS is seeking a Senior Consultant, Marketing Technology & Customer Experience Transformation to join our Technology & Industry team. This role will… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description We are seeking an exceptional Customer Value Lead for the AWS Customer...or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit… more
- Applied Materials (Albany, NY)
- …with Company service and system performance. Interviews, hires, and trains customer engineers as necessary to support regional business Ensures employee ... new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips… more
- WTW (New York, NY)
- …with other IT teams, stay updated on the latest technology trends, and deliver exceptional customer service will be key to your success in this role. **The ... other IT teams to ensure the highest level of service and support for executive technology needs....delivery and provides a reference for future troubleshooting. + ** Customer Service :** Deliver exceptional customer … more
- Olympus Corporation of the Americas (Buffalo, NY)
- …Establish and maintain a high level of customer satisfaction with assigned products, support and service . + Respond to customer inquiries, maintain a ... support for all assigned products. + Escalate customer issues and unresolved product problems to service...and make effective decisions while communicating solutions. + Strong customer service skills with the ability to… more
- Global Foundries (Malta, NY)
- …and partners closely with Finance , Business Unit , Supply Chain, and Customer Service teams . Essential Responsibilities Include: + Develop client relationship ... For more information, visit www.gf.com Summary of Role: The Customer Business Manager is a part of the S...of the S ales team responsible for sales and client- support operations from pre-order to order fulfillment , while… more
- Datavant (Albany, NY)
- …realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS business ... and our focus on a "land and expand" strategy, Customer Success is absolutely vital to our long-term profitability....of our customers and how our solutions and products support those goals + Excel in advanced account management… more