- Mass Markets (VA)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... ideal candidate is a proactive leader who thrives in a fast-paced, service -oriented environment and brings a strong foundation in accounting best practices. You'll… more
- General Dynamics Information Technology (Mclean, VA)
- …Microsoft Azure and Microsoft 365-as well as a passion for delivering exceptional customer service . **Key Responsibilities:** Lead, coach, and mentor Tier 1 and ... interpersonal and communication skills with a proven ability to lead a customer - service -oriented team. + Familiarity with ticketing systems such as ServiceNow.… more
- V2X (Springfield, VA)
- …from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a ... solutions (systems, applications, and services) which make up the customer 's Enterprise Information Technology (IT) Systems, Applications, and Services catalogs.… more
- TD Bank (Vienna, VA)
- …who can quickly develop/analyze and understand the requirements, and effectively support the project team in achieving all project objectives. Candidates with ... adaptable and capable of managing diverse responsibilities. SQL and Python. ** Customer Accountabilities:** + Understands business context and data infrastructure and… more
- Allied Universal (Manassas, VA)
- …run the account. Meet or exceed financial & operational goals; provide quality customer service . Maintains or oversees maintenance of weekly operating schedules ... security personnel. Provides after-hour emergency response as required. To support and ensure success in this role, we provide...or exceed financial and operational goals and provide quality customer service + Ensure all required reporting… more
- Mass Markets (VA)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... responsibility is to be organized, prioritize tasks, complete tasks efficiently, and support the Executive Assistant. The ideal candidate should have an excellent… more
- Norstella (Richmond, VA)
- …+ Serve as the primary point of contact for assigned accounts, building customer loyalty through exceptional service during the implementation phase and beyond. ... contract research organizations (CROs), medical technology, biotechnology and healthcare service providers, including the top 10 global pharma and CROs.… more
- Amazon (Herndon, VA)
- …teams and leading technologists. Utilize transformational technologies to ensure flawless customer experience. Manage Enterprise accounts, oversee support cases, ... operations. Complete analysis and present periodic reviews of operational performance to customer . Provide detailed reviews of service disruptions, metrics, and… more
- PNC (Vienna, VA)
- …execution to drive all aspects of branch performance. Drives revenue and customer loyalty through consultative interactions with clients, and solutions that help ... them achieve financial well being. Creates a differentiated customer experience, making banking easy in an omni channel...objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. PNC also has… more
- RTX Corporation (Arlington, VA)
- … customer -facing issues and lead efforts to deliver exceptional customer service experiences-resolving concerns with professionalism, ownership, and urgency ... support RTX and Raytheon teams in solving complex customer challenges, facilitating timely and impactful solutions that strengthen...ISR platforms as a qualified operator in a DoD service component or 3+ years of program management experience… more