- Red River (Chantilly, VA)
- …are looking for a **Systems Support Engineer I** to join our fast-paced, customer -first global service desk team. This is a hybrid role based in Chantilly, ... tickets assigned through ServiceNow in a prompt, professional manner. + Deliver high-quality customer service with a focus on empathy and clear communication… more
- UIC Government Services and the Bowhead Family of Companies (Arlington, VA)
- …Bowhead is seeking Field Service Representatives / Service Desk Specialists to support a customer in Arlington, VA. Support for the contract will ... consist of program management; logistics; asset management; engineering; customer service ; research and development of new capabilities; test and evaluation;… more
- Aurora Flight Sciences Corporation (Manassas, VA)
- …and maintained in records. -Contributed to the planning and execution of the Customer Support /Integrated Product Sustainment (IPS) process with the goal of ... Field Service Representative Job Code 3980 Assigned Aurora Location...Minimum Requirements -Must be a US Person -Experienced with customer support of various classes of UAVs… more
- Amazon (Arlington, VA)
- …and metrics driven focus, both qualitative and quantitative. - 1-3 years of direct customer support experience. Able to make connections to improve systems and ... a wide range of customers and believes that world-class support is critical to customer success as...around the world. - Work directly with Amazon Web Service engineers to ensure that customer issues… more
- Siemens (Chantilly, VA)
- …relationships at all levels within the customer 's organization and exhibit strong customer service skills Identify customer needs and make prioritized ... first. Our global, diverse team would be happy to support you and challenge you to grow in new...people's lives. Transform the everyday with us! Our Lead Service Specialists performs assigned tasks on automation systems. Tasks… more
- CACI International (Chantilly, VA)
- …may include handling items weighing up to 50 pounds. **Key Responsibilities:** + ** Customer Support Management:** + Serve as the primary point of contact ... for specialized customer requests, managing end-to-end support processes. +...Analyze data and trends to improve workflow efficiency and service quality. + Support the development and… more
- GE HealthCare (VA)
- …more efficiently. + Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely ... troubleshooting, repair and equipment installation techniques. Responsible for driving customer satisfaction through Service Excellence. **Job Description**… more
- ColonialWebb (Chantilly, VA)
- …maintenance and service estimates + Possess excellent communication, interpersonal, and customer service skills + Ability to manage customer ... safety standards and customer requests + Lead a team of talented Service Technicians in a challenging, fast-paced service environment + Drive operational… more
- Cardinal Health (Richmond, VA)
- …advocate and liaison back into Cardinal Health organization (field sales, customer service , implementation, contracts). **_Responsibilities_** This position with ... MEDLOG and Cardinal Health. Will work closely with field sales, customer service , implementation, contracts, operations, inventory, accounts payable/disputes for… more
- V2X (Springfield, VA)
- …problems and answer queries by telephone or self- service ticket in support of internal and/or outside customer computer hardware, software, network, ... Desktop Support - active TS/SCI clearance to support our government customer based in Springfield,...system/application access, and telecommunications systems. interfaces with NMCI Service Desk to ensure customer issues are… more