- Palo Alto Networks (Reston, VA)
- …and identify technical problems, with a pointed focus of providing the best customer support in the industry. We're a fast-growing, immensely successful ... As part of our US Government (USG) team, you will be a designated customer advocate, assisting in providing tailored support , weekly reviews, root cause analysis… more
- NTT America, Inc. (Ashburn, VA)
- …where you can grow, belong and thrive. **Your day at NTT DATA** Provide customer service , troubleshooting, as well as incident escalation for all users ... and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. +...to work in a fast paced environment. + Strong customer service and interpersonal communication skills with… more
- United Rentals (Herndon, VA)
- …Like every member of our team, we will rely on you to provide exceptional customer service to our customers. **What you'll do:** + Safe maintenance and repair ... + Must own tools applicable to position + Superior customer service , teamwork and verbal/written communication skills...why we offer best-in-class benefits and perks that will support you and your family. In addition to our… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer -oriented **Senior Service Desk Manager** to join our team in the **DC, Maryland, and Virginia (DMV) area** . ... service delivery opportunities and issues + Taking accountability for service desk performance, meeting customer expectations, and driving continuous… more
- SolomonEdwards (Richmond, VA)
- About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full- service professional services firm offering financial, operational, and technology consulting and ... operations support . We work with some of the world's most...collaborative individuals who can help us deliver exceptional client service . For more information, visit SolomonEdwards Position Summary: SolomonEdwards… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... allocation and project success. - Evaluate and prioritize projects in conjunction with customer needs and technical team inputs. - Bridge gaps in team dynamics,… more
- Leidos (Virginia Beach, VA)
- …/Help Desk ticket management software. *Basic network troubleshooting skills. *Excellent customer service skills. *Excellent oral and written communication ... service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and...team. The candidate will be responsible for direct desk-side support for the customer , troubleshooting and repairing… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …Proactively identify and report recurring issues or trends * Provide excellent customer service , ensuring customer satisfaction **Required qualifications to ... **Technical Support Specialist** **Category:** Service Desk /...CGI Federal is actively seeking a highly motivated and customer -focused Technical Support specialist to join our… more
- EchoStar (Christiansburg, VA)
- …improvements, and drive data-informed decisions + Collaborate cross-functionally to enhance customer service processes and stay current on industry trends ... Business Administration, or a related field preferred + 5+ years of experience in a Customer Support role, preferably in the wireless industry. + 3+ years of… more
- Bridgestone Americas (Chesapeake, VA)
- … tasks as required. Pay Range: $14.73 - $22.04 **Responsibilities** **Hybrid** **Role** + Customer service , sales, customer issue resolution- 75%. + Basic ... or act as Manager-On-Duty in certain circumstances or to support development. + Learn all aspects of store operations...Diploma or equivalent. + Valid automobile driver's license. + Customer service and career growth mindset. +… more