- Cintas (Portsmouth, VA)
- …diploma, GED or Military Service * The ability to demonstrate a strong customer service orientation * Self-motivation and the drive to work in an environment ... Number:** 207593 **Job Description** Cintas is seeking a Route Service Representative to manage and grow customer ...service spirit This is a rewarding opportunity! To support our aggressive growth plans, we offer unique opportunities,… more
- ASM Research, An Accenture Federal Services Company (Falls Church, VA)
- …Assists with monitoring and tracking incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined ... respond to Tier 1 and 2 tickets onsite in support of a live, production technology. The role involves...customer specific business environment. Attains an understanding of customer Service Level requirement. + Through training,… more
- IBM (Ashburn, VA)
- … while delivering operational services. This role is crucial in ensuring customer satisfaction through exceptional technical support . You will advise clients ... position, you will be at the forefront of driving customer satisfaction by providing exceptional technical support ....to ensure a high level of client satisfaction with service delivery, technical support , and operational services… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …require escalation. Most of a Support Analyst's work consists of customer service , email communication, phone communication, and working within spreadsheets ... The ER&R Support Center Analyst will be a member of...and relay applicable guidance to issuers + Provide exemplary customer service through phone and email +… more
- Comcast (Salem, VA)
- …and developing a team of technicians that are focused on providing an amazing customer experience through the installation and service of our products. Fosters a ... promoter and advocate of the company. Acts as a customer advocate and provides helpful solutions to meet the...for our customers. + Drive results and growth. + Support a culture of inclusion in how you work… more
- CACI International (Ashburn, VA)
- … satisfaction. + Lead initiatives to improve help desk processes, efficiency, and customer service quality. **Qualifications:** + Must be a US Citizen with ... service desk ticketing system. + Experience providing advanced support to end-users spanning a variety of application/software issues....be part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more
- Voltyx (Richmond, VA)
- …to technicians and coordinating with customers. + Provide technical guidance and support to field service technicians, including troubleshooting complex issues ... Monitor and track field service activities, including maintaining records of service calls, equipment repairs, and customer interactions. + Collaborate with… more
- BrightView (Yorktown, VA)
- … Customer Service , Satisfaction and Jobsite Quality + Ensure that operations support excellent customer service and jobsite quality. + Address any ... operational issues that impact customer satisfaction. + Implement processes to improve ...or business-related field or equivalent experience in a similar service industry + Minimum 7 years in construction or… more
- Koniag Government Services (Vienna, VA)
- …an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support **Kadiak** and our government customer in Vienna, Virginia. The ... spending accounts, paid holidays, three weeks paid time off, and more. The service desk representative is responsible for performing daily operations of the … more
- SAIC (Mclean, VA)
- …seeking a Service Catalog and Request Fulfillment Management Analyst to support the design, deployment, and operations of IT Infrastructure based processes. The ... processes to meet evolving and changing needs and business requirements of customers, service providers, and internal stakeholders. + Support the development of… more