- M. C. Dean (Norfolk, VA)
- …+ Resolve complex system issues for physical security systems and networks. + Triage customer support calls, providing Tier 1 help desk support and ... integrators on new system design + Provide tier II/III support for customer issues reported through the...success in this role. + Manage physical security system support to meet service level agreements. +… more
- Ferguson Enterprises, LLC. (Norfolk, VA)
- …on product reviews. + Collaborate with cross-functional teams: sales, engineering, customer service , purchasing, production, shipping and accounting for seamless ... each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply,… more
- Capital One (Richmond, VA)
- …ensure the technology and processes deliver breakthrough business results and radically transform customer service . In this role, you will partner with business ... will be part of a team responsible for transforming customer servicing and agent experiences. You will regularly influence...inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital… more
- Southern Glazer's Wine and Spirits (Roanoke, VA)
- …Achieve internal SGWS and supplier objectives as prioritized by management + Manage customer issue resolution, seek additional opportunities to support the ... is passionate, innovative, and self-motivated with a business-oriented and customer -focused mindset. The Sales Consultant's primary responsibilities are to visit… more
- Comcast (Woodbridge, VA)
- …to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation with excellent ... businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships. Actively seeks ways to promote… more
- EDB (Richmond, VA)
- …developing strategic- service offerings, and ensuring strong alignment between customer success, product, sales and support functions. **Your impact ... our post-sales services organization, ensuring successful onboarding, implementation, and ongoing customer value realization. As a key member of the leadership team,… more
- IT Concepts (Mclean, VA)
- …play a pivotal role in leading our research and development (R&D) team to support our service delivery teams and contribute to organizational growth. Kentro's ... and Development Manager, you will be responsible for translating internal and customer requirements into actionable tasks. You will also manage our innovation lab,… more
- Comcast (Richmond, VA)
- …ensure operational efficiencies and service levels that meet and exceed customer expectations through strong customer service orientation with excellent ... businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships. Actively seeks ways to promote… more
- Comcast (Lynchburg, VA)
- …to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation and excellent ... for the sale of integrated communication structure to small-to-medium business customer . Develops relationships with individual businesses and the community and… more
- Qualtrics (Reston, VA)
- …drive program maturity. + Establish and maintain multi-level stakeholder relationships to ensure customer health and support . + Serve as a platform expert, ... Goods & Services** **Why We Have This Role** The Customer Success Team is at the heart of Qualtrics....customers' programs, and deepen relationships with the clients they support . As a Technical Success Manager, you should both… more