- CGI Technologies and Solutions, Inc. (San Diego, CA)
- …Contract Management Team, perform various clerical and repetitive manual functions to support the customer service and adjudication departments. ... **Passport Support Associate IV** **Category:** Administration **Main location:** United...issues requiring more senior-level expertise * Assist the Government Customer Service Manager (CSM) with inquiries from… more
- Amazon (Santa Clara, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Natural Language Processing (NLP), Recommender Systems and/or Information Retrieval, Multi- Agent and Multi-Modality research to invent and build scalable solutions… more
- Amazon (Mountain View, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... requires exceptional expertise in deep learning, large language models, and AI agent architectures to help build our industry-leading Agentic AI portfolio (models,… more
- Amazon (Santa Clara, CA)
- …issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce. Basic ... the Customer Engagement Technology (CET) team within Customer Service is to create Earth's best...and machine translation to facilitate smoother conversations when the customer and agent speak different languages. As… more
- Amazon (Santa Clara, CA)
- …get their questions answered efficiently, as well as associate-facing products that support our customer service associate workforce. Basic Qualifications ... making API calls, confirming outcomes, and exploring alternatives across hundreds of customer service intents, while adapting to changing policies. - Lifelong… more
- Amazon (San Francisco, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... service effectiveness and business outcomes, while maintaining exceptional customer experience - Drive end-to-end Machine Learning projects involving agentic AI… more
- Hyundai Autoever America (Costa Mesa, CA)
- … needs and quality control set for business operations. Essential Functions: Customer Service (50%) + Track and monitor all support cases to ensure timely ... support ; address agents performance and corrective action plans; agent motivation and rewards. Technical Support (30%)...preferred + 5+ years of experience as supervisor for customer service , technical support or… more
- UGI Corporation (Rocklin, CA)
- …and Experience High School Diploma or Equivalent; Associate/Bachelors degree preferred 3+ customer service experience in a contact center environment Working ... lives and/or works. #LI-Hybrid Nearest Major Market:Sacramento Job Segment: Behavioral Health, Substance Abuse, Compliance, Healthcare, Legal, Customer Service more
- Intuit (Mountain View, CA)
- …and convert support calls into sales, all while maintaining outstanding customer service standards. **What you'll bring** **Education** : Bachelor's degree ... Performance Strategist to optimize the sales performance of our customer service agents. This role combines a...increase conversion rates, average order value, and revenue per agent / revenue per contact. + Set realistic yet… more
- Bellows Plumbing, Heating, Cooling & Electrical (Santa Cruz, CA)
- …every customer interaction. We're seeking an experienced and tech-savvy AI Response Agent with advanced customer service experience to oversee and ... human support + Ensure all important messages, service requests, and customer concerns are forwarded... resolution outcomes Required Qualifications + 3+ years in customer service , operations, or communications-preferably in a… more
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