- Amazon (Atlanta, GA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... service effectiveness and business outcomes, while maintaining exceptional customer experience - Drive end-to-end Machine Learning projects involving agentic AI… more
- Teleperformance USA (GA)
- …the following:** + **More than six (6) months experience as an inbound call center customer service representative** + **More than six (6) months experience as a ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...due to understaffing as dictated by UHS only.** + ** Support training initiatives and strategy.** + **Coach Agents/Representatives to… more
- Concentrix (Atlanta, GA)
- …with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and ... team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as... Agent role include: + Six months of customer service experience + Proficient in Spanish… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. +… more
- Centene Corporation (Atlanta, GA)
- …and resolves compensation issues. + Resolves inquiries via the Field Magic and Customer Service ticketing systems. + Responds to all producer inquiries regarding ... Purpose:** Primary contact for assigned market(s) for all Sales Support functions from onboarding, certifications and commissions. Thrives in...High School or GED. 2+ years of experience in customer service or office related area required.… more
- UNUM (Dunwoody, GA)
- …Bachelor's degree preferred or equivalent experience. * Excellent communication and proactive customer follow-up on service requests and issues. * Resolves ... status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of...Communicates and triages high-priority incidents. * May lead or support Continual Service Improvement (CSI) initiatives. *… more
- Teleperformance USA (GA)
- **Category :** ** Customer Service / Support ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...you're familiar with, WIN WIN!** **Your Responsibilities** **As a Customer Service Representative,** **your main responsibility is… more
- PNC (Atlanta, GA)
- …teams to service assets throughout the life cycle of a loan. *Prior customer service experience, preferably in loan servicing or related field is preferred. ... the best experience for our customers. As a Loan Support Analyst within PNC's Interim Servicing - Midland organization,...Other customer service experience will be considered. *Successful… more
- Teleperformance USA (GA)
- **Category :** ** Customer Service / Support ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... **As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you...and additional required resolution techniques.** + **Deliver in scope support for internet service and connectivity related… more
- PNC (Atlanta, GA)
- …and terminations, address upcoming maturities, and late charge waivers. * Prior customer service experience preferred. * Prior experience with Commercial Real ... and have an opportunity to contribute to the company's success. As a Loan Support Analyst within PNC's Midland organization, you will be based in office within the… more