- Lowe's (Medford, NY)
- **What You Will Do:** All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our ... customers need. As an Asset Protection Agent (APA) this means: + Coaching and training Store...theft through implementing Lowe's shrink programs. + Monitoring merchandise, customer , and associate activity as needed, reporting infractions to… more
- NRG Energy, Inc. (NY)
- …with other members of the Sales Team to determine best practices, maximize customer satisfaction, learn market trends, and support sales and marketing ... is located in our Albany, NY sales territory. **Summary:** The Sales Agent for Green Mountain will be responsible for generating face-to-face conversations with… more
- NRG Energy, Inc. (New York, NY)
- …with other members of the Sales Team to determine best practices, maximize customer satisfaction, learn market trends, and support sales and marketing ... make the planet a cleaner, greener place to be. **Summary:** The Sales Agent for Green Mountain will be responsible for generating face-to-face conversations with… more
- Vail Resorts (NY)
- …service recovery. + Retaining significant amounts of information to provide the best customer service with the most accurate and helpful information. + An ... sales inquiries, general information about our products and resorts, support , and opportunities to provide helpful solutions to guest...recognizes the importance of adhering to call center and customer service standards. + Ability to work… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support ; skill… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …right for you, we encourage you to apply! Job Description: Summary: The LTC Customer Service Representative resolves customer inquiries via telephone, mail, ... benefits, claim payments, benefit reductions and billing. The LTC Customer Service Representative provides service ...addition to Level I accountabilities): * Handles moderately complex customer and agent calls, resolves issues with… more
- Under Armour, Inc. (Albany, NY)
- Customer Service Systems Ops Analyst **...is achieving balance across operations and channels * Monitor agent behaviors to optimize efficiency * Support ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Systems Operations Analyst is… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …Services shall be executed in compliance with processing and program guidelines published by Customer . + Live agent support via camera guiding enrollee ... (SLAs). + Maintains end-to-end responsibility for customer 's support needs providing timely, reliable, and courteous service...up and resolution as requested. + Researches and analyzes customer service issues to provide information and… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …opportunities. Level I: + High School diploma or equivalent required. + Customer service experience preferred. + Entry level position. Duties performed ... contract benefits, claim payments, and enrollment in accordance with MTM, Corporate Service strategy, NCQA, and legislative requirements. The Customer Care… more
- Wolters Kluwer (Colonie, NY)
- …and other support software. + Process Improvement: Skilled in optimizing customer service operations. + Industry Knowledge: Updated knowledge of relevant ... customer service processes and procedures. + Provide mentorship and support to junior associates. + Handle escalated customer issues and ensure proper… more