- Vylla Home (East Meadow, NY)
- …family of companies (including lending, title and settlement services along with superior customer service from our headquarters in Aliso Viejo, California) + ... Vylla's national footprint and full- service model provide a truly progressive approach to...training, live demos and more available 24/7 + Customizable agent websites, marketing support , social media training… more
- GuideOne Insurance (New York, NY)
- …expertise with managing multiple core insurance platforms, as well as digital agent / customer -facing solutions. + Proven track record in managing cost ... exceptional value and user experience. This role supports a multi-client, service -provider model designed to flexibly serve multiple mutual P&C insurance companies.… more
- Highmark Health (Albany, NY)
- …for providing or coordinating prompt support to UCCI Sales and Service personnel, group administrators, brokers, and Agent Plan personnel to ensure ... the resolution of issues related to benefit interpretations, customer service inquiries, claims adjudication, benefits issues,...coordinating prompt support to UCCI Sales and Service Personnel, group administrators, brokers, and Agent … more
- Coinbase (Albany, NY)
- …responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and ... doing (ie. job duties): * Wear multiple hats of Customer Experience, CX Agent Experience and Technology...and implementation. * Be a thoughtful technical voice and support your team in making diligent architectural decisions. *… more
- Nestle (New York, NY)
- …preferred + 2-3+ years' experience working with or managing a DSD and/or food service network + 3-4+ years Customer Account Management and/or Field Sales ... with National Partners (ie Aramark, etc.) as an extension of the Customer Account Manager Partnerships. The Regional Partnership Manager will also collaborate and… more
- Mizuho Corporate Bank (New York, NY)
- …training and supervision within the department; and provides a high level of customer relations and service . The Loan Administration Unit (Agency/Bilateral Loan ... Administration) AVP help assist in transaction approval as required, support a complex loan portfolio, and is required to be fully knowledgeable and skilled in all… more
- PagerDuty (Albany, NY)
- …the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful ... a compelling product strategy and roadmap for PagerDuty's AI assistant, AI agent platform, and (workflow and runbook) automation offerings. + Allocate resources… more
- Research Foundation CUNY (New York, NY)
- …full-time student. Other Duties Qualifications + Understanding and demonstration of superior customer service ; sensitivity to confidential matters + Ability to ... interview skills, job search, and program specific workshops + Support and manage a segment of participants active in...jobs for individuals + Understanding and demonstration of superior customer service ; sensitivity to confidential matters +… more
- Mastercard (New York, NY)
- …product adoption among customers in their market. Build and maintain a global customer pipeline and support regional delivery teams to onboard customers. * ... Commerce to bring Mastercard's flagship agentic commerce product, Mastercard Agent Pay, from concept to market and scale. The...to address emerging customer requirements or scale customer adoption. * Support adjacent products, and… more
- Highmark Health (Albany, NY)
- …activity monitoring from the Command Center. **ESSENTIAL RESPONSIBILITIES:** 1. Forecast future Customer Service call volumes for daily, weekly, monthly, and ... division. + Prepare and publish reports, as well as agent schedules in order to meet service ...or trends. Work with Workforce Planning Team Manager and Customer Service Management team to appropriately schedule… more