- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …follows up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard ... customer onboarding and offboarding. + Provide account management support . + Provide 24/7 Tier 1 support ...degree upon approval. **Other Job Specific Skills** + Excellent customer service skills + Uses a knowledge… more
- Pearl Interactive Network (Richmond, VA)
- …+ Escalate dissatisfied callers to proper channels. + Display excellent communication and customer service skills and exhibit a high level of professionalism in ... Agent ** is responsible for answering inbound calls to support hurricane disaster relief needs. **Operation Hours:** 8 am...Spanish) + Must have at least 6 months of customer service -related experience + Basic knowledge Microsoft… more
- AAA Mid Atlantic (Fredericksburg, VA)
- …travel professional or just starting your journey, if you excel in sales and customer service , have a passion for learning, and embrace new technology, this ... of an accredited travel school preferred). + Skills: Excellent communication and customer service skills, proficient computer skills including multitasking in… more
- AAA Mid Atlantic (Roanoke, VA)
- …+ Company paid incentive trips for top performers + Sales focused with a dedicated Customer Service & Policy Retention teams + Opportunity to build your book and ... coverage + FREE AAA membership (inclusive of product & service discounts) + FREE Life Insurance The primary duties...duties of the Insurance Sales Agents are: + Identify customer needs and recommend appropriate insurance products. Offering an… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support ; skill… more
- Capital One (Richmond, VA)
- …Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience._ **Work from Home Location Requirements** ... Work From Home - Customer Service Coordinator - Estates **Are...and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on… more
- Under Armour, Inc. (Richmond, VA)
- Customer Service Systems Ops Analyst **...is achieving balance across operations and channels * Monitor agent behaviors to optimize efficiency * Support ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Systems Operations Analyst is… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …Services shall be executed in compliance with processing and program guidelines published by Customer . + Live agent support via camera guiding enrollee ... (SLAs). + Maintains end-to-end responsibility for customer 's support needs providing timely, reliable, and courteous service...up and resolution as requested. + Researches and analyzes customer service issues to provide information and… more
- Wolters Kluwer (Glen Allen, VA)
- …and other support software. + Process Improvement: Skilled in optimizing customer service operations. + Industry Knowledge: Updated knowledge of relevant ... customer service processes and procedures. + Provide mentorship and support to junior associates. + Handle escalated customer issues and ensure proper… more
- Teleperformance USA (VA)
- **Category :** ** Customer Service / Support ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...TX, UT, VA, VT, WI, WV, WY.** **Your Responsibilities** ** Customer Service Representatives field customer … more