- Owens & Minor (Richmond, VA)
- …and is comprised of 17,000+ global teammates. We operate within distribution, production, customer service , and sales facilities located across the Asia Pacific ... working day + 401(k), eligibility after one year of service + Employee stock purchase plan + Tuition reimbursement...SVP Products, SVP Finance, SVP Operations), providing guidance and support on managing the performance of the BU. Responsible… more
- Ryder System (Richmond, VA)
- …Management, Employee Center Pro. + Experience with developing in ServiceNow (eg service catalogs, Virtual Agent , Flow Designer) is required. + Experience ... vendors to implement or update integrations + Provide continuous support and improvement to Employee Center portal(s) as well...the ServiceNow HRSD environment + Develop or maintain Virtual Agent topics based on business needs + Conduct thorough… more
- Steampunk (Mclean, VA)
- …part of a program that is Agile? Are you interested in being an agent of change on a team committed to achieving client-focused, mission-driven excellence? Steampunk ... complete life cycle of solution development and delivery, providingAgile Project Management support and Scrum Master support for Agile teams, coordinating with… more
- Owens & Minor (Mechanicsville, VA)
- …and is comprised of 17,000+ global teammates. We operate within distribution, production, customer service , and sales facilities located across the Asia Pacific ... working day + 401(k), eligibility after one year of service + Employee stock purchase plan + Tuition reimbursement.../ Commercial, Accounting, and BU leaders), providing guidance and support to assist with managing the performance of the… more
- Veracity Consulting Group (Glen Allen, VA)
- …for CSM, Virtual Agent for CSM, Now Assist GenAI, Configurable Workspace, Customer Portals. This position will contribute as a senior leader of the project ... Center Pro, Mobile Employee Onboarding, PA/PI for HR, Virtual Agent for HR, Now Assist GenAI. For CSM -...delivery and solution delivery team including: + Support implementation workshops to gather business/technical agile user stories… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …Service Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal ... analysis of COD borrower data integrity situations identified by Customer . + Provides support to Customer...0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other… more
- Steampunk (Mclean, VA)
- …morethan just a "Data Scientist", but a technologist with excellent communication and customer service skills and a passion for dataand problem solving. ... instructions to improve LLM behavior in constrained environments (eg, RAG pipelines, multi- agent workflows, decision support systems). + Identify, clean, label,… more
- Sciolex Corporation (Chantilly, VA)
- …investments + Perform as a change agent focused on translating customer needs into IT service provider requirements + When requirements increase/change ... fast-growing defense contractor focused on providing the US Government a level of service that surpasses the epitome of excellence. Our core services include systems… more
- Concentrix (Richmond, VA)
- …through classroom learning, hands on demonstrations, and supporting activities for technical, customer service , and sales accounts + Assist in evaluating the ... product update and recursive training requirement of Concentrix in support of client programs. This position requires attaining and...II (Remote) role include: + 1 + years of customer service and 6 months sales experience… more
- Mass Markets (VA)
- …+ High School Diploma + 2-3 years of experience in a call center or customer service environment. + Proven experience in a supervisory or team lead role. ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more