- Kyndryl (Richmond, VA)
- …cloud-based CCaaS adoption and AI/ML integration. + Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints. + ... across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer … more
- SAIC (Chantilly, VA)
- …and IT service roadmaps + Perform as key Technical Advisor for articulating service requirement gaps to support customer mission architecture + Provide ... Assistant (SETA) for a position supporting a US Government customer in the **Chantilly, VA** area. The successful applicant...execution, provide technical expertise on a variety of IT Service Management (ITSM) topics, to include service … more
- General Dynamics Information Technology (Fairfax, VA)
- …None **Public Trust/Other Required:** Other **Job Family:** SCA **Skills:** Call Center, Customer Service ,Data Entry **Experience:** 0 + years of related ... has opportunities available for compassionate and caring people to support individuals and families during times of crisis on... for change, with a passion for providing world-class customer service + Energetic and enthusiastic with… more
- General Dynamics Information Technology (Fairfax, VA)
- …epics and decompose into user stories. + Verifying completion of requirements with customer and service providers, ensuring expectations are appropriately met. + ... on a Business Analyst joining our team remotely to support the Centers for Medicare & Medicaid Services (CMS)...changes to the overall system or network to ensure service to the customer . + Serve as… more
- Atrium Hospitality (Hampton, VA)
- …with a world-class property. This role plays an important part in our culture: ** Service :** + Provide exceptional customer service by being engaging and ... guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest...this role?** + High school diploma or equivalent + Customer service is our top priority, consistently… more
- Amazon (Herndon, VA)
- …domains and will work effectively with engineers, engineering managers, product managers, dev support teams and customer service teams to deliver results. ... positive influencer across teams, be able to effectively rally support for your initiatives and help deeply technical teams...outcomes under commitments to senior AWS leaders and senior customer leaders - Analyze large data sets to identify… more
- Parsons Corporation (Fort Belvoir, VA)
- …with peers across the IC to leverage resources and operationalize sensitive capabilities to support customer requirements + Support the development of non-CT ... and credentialedAgent or DoD joint service equivalents, Service Basic CI/HUMINT.) + Previous support to...USMC 0211 or civilian 1811/0132 badged and credentialed CI Agent or DoD joint service equivalents, … more
- Steampunk (Mclean, VA)
- …a traditional "Data Analyst, we're looking for a **technologist with strong communication and customer service skills, a passion for data, and a deep curiosity ... Our data exploitation experts work with our clients to support their mission and business goals by creating and...asset. They are looking to become a facts-based, data-driven, customer -focused organization. To help realize this goal, they are… more
- Pearl Interactive Network (Richmond, VA)
- …Supervisor** **(CCS)** is responsible for providing supervision and leadership to Customer Service Representatives (CSRs), to meet program objectives and ... customer service level agreements. **Operating Hours:** 8 am - 8...center objectives, key performance standards, and policies. + Answer agent questions regarding best practices or difficult calls. +… more
- Teleperformance USA (VA)
- **Category :** ** Customer Service / Support ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...and outbound customer inquiries** + **Provide excellent customer service through active listening** + **Work… more