- JPMorgan Chase (Palo Alto, CA)
- …and platforms to streamline payment processes, bolster fraud detection, and enrich customer experience. You will also be tasked with designing and executing highly ... Commercial Fraud/Risk solutions is a plus. + Cloud computing: Amazon Web Service , Azure, Docker, Kubernetes, DataBricks, Snowflakes. JPMorganChase, one of the oldest… more
- SpaceX (Hawthorne, CA)
- …constellation, will deliver low-latency broadband internet worldwide. As a member of the Starlink customer support team, you will lead the team that ... business to the ever-changing needs of the organization. + Lead cost saving opportunities, identifying internal/external cost reductions and...experience in customer operations, customer support , or customer service ; or… more
- Amazon (Santa Clara, CA)
- …issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce. Basic ... is broadly recognized as a leader in providing exceptional Customer Service globally. At Amazon, we are...Lead the creation of a sophisticated ML inference service that orchestrates complex interactions between multiple models, including… more
- SpaceX (Hawthorne, CA)
- …quest to provide high-speed broadband internet to the world, Starlink is seeking a dynamic Lead Customer Support Workforce Analyst to join our Starlink ... insights into support demand, our team's performance, customer demand, and operational efficiency. RESPONSIBILITIES: + Lead... software + Determine and set aggressive goals for customer support service levels, manage… more
- Genentech (South San Francisco, CA)
- …team, transitioning from service to sustained product value delivery. People + Lead and inspire the Customer CRM Product team, fostering a high-performance ... this job posting. **Job Summary:** The Product Owner for Customer CRM will lead the strategy and...this individual will leverage deep CRM expertise to understand customer needs across multiple segments and support … more
- Palo Alto Networks (Santa Clara, CA)
- …**Entitlement & Consumption Management, New Product Introduction, Licensing & Provisioning, and Customer Support & Success** . In this high-impact leadership ... . Your work will directly influence both our **Product** and **Global Customer Service (GCS)** organizations. Leveraging deep expertise in product **licensing,… more
- Sony Pictures Entertainment (Culver City, CA)
- …help desk, field support , and 3rd level technical support and/or customer service lead responsibilities. + 3+ years of expert experience supporting ... to global standards regarding core global toolset, hardware, and OS. Create support documentation and training materials where appropriate. + Identify new technology… more
- ServiceNow, Inc. (San Diego, CA)
- …purpose to make the world work better for everyone. As the Senior Manager, Digital Customer Lifecycle & Adoption, you will lead the strategy and execution of ... Product, Marketing, and Operations to align lifecycle initiatives with business goals and customer needs. Digital Adoption & Engagement + Lead the roadmap for… more
- Virgin Galactic (Tustin, CA)
- …providing recommendations and insights for future initiatives. + Work with Customer Service , Information Security, and Infrastructure & Operations teams ... lead the development and evolution of our digital customer platform to enable a bespoke and exclusive ...ensure seamless, rapid response and resolution of platform related service support cases. + Identify gaps &… more
- The Toro Company (Riverside, CA)
- … Care & Technical Service , and is a crucial member of our customer service team, providing essential support to internal and external customers. ... customers in accordance with export regulations. Confirming orders and lead time. Unconfirmed orders and lead time....High School Diploma with 2-3 years of experience in Customer Service role, Bachelor's Degree any related… more