- Datavant (Sacramento, CA)
- …realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS business ... and our focus on a "land and expand" strategy, Customer Success is absolutely vital to our long-term profitability....focus on end-to-end accelerating value within your portfolio. + Lead with curiosity and dive deep into learning and… more
- LinkedIn (Mountain View, CA)
- …team. LinkedIn is looking for a Staff Enterprise Engineer to transform and lead our Service Management team within the Productivity Engineering Operations ... Incident and Problem Management, Change Management, and IT Data Architecture/ Service Portfolio. Each of these functions plays a key...insights that can help drive decision-making and strategy. * Lead and support Critical Incident Management to… more
- NTT America, Inc. (Sacramento, CA)
- …billing (time and expenses) + Identify and drive continuous improvement initiatives + Lead service reviews on account, engagement, and personnel status + Conduct ... and Responsibilities:** ** Customer / Engagement Management** + Own and drive customer satisfaction and service quality + Develop customer relationships… more
- GE HealthCare (CA)
- …(PM) on progressively complex customer 's biomedical equipment, and drives customer satisfaction through Service Excellence. GE HealthCare is a leading ... **Job Description Summary** Responds to service calls to evaluate, diagnose, perform repair/planned maintenance… more
- Amazon (Santa Clara, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... team focused on AWS's most critical customers, reporting directly to the Head of Customer Success for AWS Supply Chain. This is an excellent opportunity to join… more
- Siemens (Fremont, CA)
- … area and lead quality assurance activities that will support service agreement renewals Maintain excellent organizational and interpersonal skillsYou ... first. Our global, diverse team would be happy to support you and challenge you to grow in new...Service Manager, ensuring the financial performance of our service agreements and customer satisfaction are critical… more
- GE HealthCare (CA)
- …onsite at customer locations and occasionally from home office. To provide onsite customer support , candidate needs to be able to work in the Orange County ... up to date on administrative responsibilities such as maintaining customer service logs and internal service...as needed, and work closely with region and national support to define and implement corrective action plans to… more
- Veterans Affairs, Veterans Health Administration (Mather, CA)
- …issues, assignment changes and task completion. Responds and supports resolution of customer service concerns. Reference: For more information on this ... and two years of experience as a Biomedical Equipment Support Specialist, Biomedical Equipment Technician, Field Service ...the incumbent at least 25% of the time. The Lead BESS works in support of the… more
- Mastercard (San Francisco, CA)
- …we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, ... businesses and governments realize their greatest potential._ **Title and Summary** Customer Success Manager Who is Mastercard? Mastercard is a global technology… more
- Intuit (San Diego, CA)
- …engineering to craft simple, high-converting user experiences that bring clarity to a complex service . + Lead customer and market research to uncover needs, ... by expanding and attracting more customers seeking expert tax support . In this role, you'll define, lead ,...You'll collaborate closely with marketing, design, data science, engineering, customer service , and our in-house network of… more