- American Express (Miami, FL)
- …what it means to continually set and lead the standard for superior, customer -first service . Find your place in service on #TeamAmex. The Membership ... Card Members. + Build strong relationships with Card Members, delivering outstanding customer service in every interaction. + Effectively navigate multiple tools… more
- The Hertz Corporation (Tallahassee, FL)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and… more
- Confluent (Tallahassee, FL)
- …+ When necessary, roll up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering. **What ... interpersonal skills, customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time, project and priority… more
- Coinbase (Tallahassee, FL)
- …be doing (ie. job duties):* * Lead a team of high performing customer service agents across multiple channels (eg. phone, messaging, email) * Manage and ... you will lead a specialized team of customer focused support analysts who own high...are essential to Coinbase achieving its mission. Using your customer support , operations, and team leadership skills… more
- Trellix (Tallahassee, FL)
- …workplace where everyone can thrive and contribute to our industry-leading products and customer support , which is why we prohibit discrimination and harassment ... in the cybersecurity space while contributing to a high-impact customer marketing function. You'll support and execute...advocacy initiatives aligned with strategic goals set by the Customer Advocacy Lead + Manage day-to-day operations… more
- Confluent (Tallahassee, FL)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role...with the sales team regarding expansion, upsell, and additional service / support opportunities within accounts + Guide adoption… more
- Cardinal Health (Tallahassee, FL)
- …any hours 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service ... contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing...customer 's concerns + Consults with Supervisor or Team Lead on complex and unusual problems + Adhere to… more
- Public Consulting Group (Tallahassee, FL)
- …internal documentation of client configurations, timelines, and deliverables. + Supports customer service and operations for clients: + initiative planning ... Progress Track as an add-on tool to EDPlan. + Lead onboarding, demos, troubleshooting, and follow-up support ...analyze, and share feedback to guide system enhancements and service improvements. **Revenue & Business Support ** +… more
- Confluent (Tallahassee, FL)
- …+ When necessary, roll up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering. **What ... United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $181.8K - $213.7K * Offers Equity _At… more
- Vontier (Tallahassee, FL)
- …owner. You will also support our national technical education schools for any customer service needs. You will be responsible and driven to conduct sales ... working option expectation is to provide professional and responsive service and support , regardless of working remotely....are dedicated to equipping you with the tools and support needed to fuel your innovation, lead … more