- Molina Healthcare (Syracuse, NY)
- **JOB DESCRIPTION** **Job Summary** Provides customer support and stellar service to meet the needs of our Molina members and providers. Resolves issues and ... manner. * Provide technical expertise to co-workers and handles elevated escalations. Provide service support to members and/or providers using one or more… more
- Google (New York, NY)
- …about benefits at Google . **Responsibilities:** + Partner with product teams and lead the implementation of creator-specific support workflows. + Develop vendor ... Experience working with multiple vendors, running sales or account management process, support processes for B2B and managing vendor contracts, particularly in a… more
- HTC Global Services Inc (Brooklyn, NY)
- …sales within key clients. Knowledge, Skills, and Abilities (KSAs): + Background in customer service ; industry knowledge is a plus. + Experience in tracking, ... between HTC Global Services and the clients that we support . Dms work to build, maintain, and strengthen the...to overcome any challenges their business may face, creating service plans for the client, tracking metrics and analytics,… more
- IQVIA (New York, NY)
- …financial management; communications; and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead , Customer Site Manager, and/or a ... improvements, issue escalation, workload projections, and provide technical expertise. + Lead direct negotiations with customer , eg, timelines, financial,… more
- The ODP Corporation (Amherst, NY)
- …advisor by utilizing provided training to support sales offerings. The Team Lead will support a customer -centric environment, engagement with the local ... Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer ...years of experience in related field + Sales and/or Customer Service experience preferred. + Basic computer… more
- Under Armour, Inc. (Riverhead, NY)
- …times. **We count on our Lead Associate, Footwear to:** + Provide an exceptional customer service experience that is unique to Under Armour + Bring out the ... the achievement of store footwear sales by providing the customer with an exceptional shopping experience. The Lead...Image & Athlete Experience** + Model the Under Armour service culture and exceed customer expectation +… more
- The Hertz Corporation (Albany, NY)
- …impact. The ideal candidate will bring: + Experience leading or influencing high-volume customer support , loyalty programs, or other customer operations + ... service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll...- Operations, Revenue, and Experience You will own / lead omni-channel support operations (phone, live chat,… more
- Burlington (Schenectady, NY)
- …and ensure a great first and last impression + Observe and provide feedback to Customer Service Lead on speed of checkout, line management and friendliness ... recognition, and task follow up. The Retail Store Closing Lead will support the store leadership team...**Responsibilities:** + Role model for exemplary customer service behaviors. The Retail Store Closing Lead … more
- Mount Sinai Health System (New York, NY)
- …biomedical center (Top 500 list). To meet Sinai's scientific and clinical goals, the Lead brings a strategic, tactical and customer -focused vision to evolve the ... scientists to accelerate scientific discovery. To achieve these aims, we support a cutting-edge high-performance computing and data ecosystem along with MD/PhD-level… more
- BJs Wholesale Club (Sennett, NY)
- …be responsible for overseeing the apparel department, ensuring the highest level of customer service , and driving sales. This role involves managing inventory, ... can have on the business Major Tasks, Responsibilities, and Key Accountabilities + Customer Service : GAA - Great, Anticipate, Appreciate. Provide exceptional … more