- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... and to create innovative solutions. Key job responsibilities * Lead negotiations and customer closure for strategic,...and discounts; effectively communicate and identify deal blockers * Lead or support presentation of deal proposals… more
- International Rescue Committee (New York, NY)
- …of collaboration and accountability. Your ability to successfully to provide top-notch customer service will be crucial in maintaining IRC's esteemed reputation ... you will be at the forefront of driving IT support across multiple regions, ensuring exceptional service ... processes through automation and standardization. + Organize and lead regular problem-solving sessions with global Technical Support… more
- Cisco (New York, NY)
- …found in products and solutions. Customer Engagement - Lead customer delivery engineering engagements and provide escalation support for large scale ... Serve as an integrated member of the Cisco CX team supporting customer outcome-oriented engineering, implementation, and production support efforts. Provide… more
- GE Vernova (NY)
- …service delivery across the region. **Job Description** **Essential Responsibilities:** ** Service Delivery, Transformation & Performance Leadership** + Lead ... Tier 1 customer care), including contract and performance management + Lead regional Tier 0 enhancement efforts to drive case deflection by optimizing content,… more
- The Hertz Corporation (Albany, NY)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and… more
- TD Bank (New York, NY)
- …items + Support MBS desk consisting of heavy interaction with customer accounts and facilitating the allocation of money manager sub-accounts for client type ... potential solutions within TD's risk appetite that enhance the customer experience and support business objectives +...+ Participates fully as a member of the team, support a positive work environment that promotes service… more
- Diageo (NY)
- …Point of Sale, Experiential, Value-Added Packaging, and strategic A&P investment in service of our Commercial (Sales) strategy and Customer . In addition, ... :** **Job Title** : Global Procurement Category Specialist - Customer Marketing **About us** With over 200 brands sold...methods, standards and tools, to deliver procurement value. + Lead or support Sourcing activities for specific… more
- Coinbase (Albany, NY)
- …be doing (ie. job duties):* * Lead a team of high performing customer service agents across multiple channels (eg. phone, messaging, email) * Manage and ... you will lead a specialized team of customer focused support analysts who own high...are essential to Coinbase achieving its mission. Using your customer support , operations, and team leadership skills… more
- Amazon (New York, NY)
- Description Our Amazon Vendor Services team is seeking a Manager of Customer Success to lead a team responsible for the growth and development of some of the ... responsible for all business and operational objectives of your Customer Success Management team. You'll drive the creation and...a member of the Consumables Category team, and will lead a team of Account Managers who support… more
- Confluent (Albany, NY)
- …+ When necessary, roll up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering. **What ... interpersonal skills, customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time, project and priority… more