- Raymond James Financial, Inc. (New York, NY)
- …services with guidance from senior colleagues. + Act as first-line supervisor of a team providing customer service support , and play a key role in helping to ... concerned with delivering results within established systems and with readily available support . **Skills** : + Uses clear and effective verbal communications skills… more
- TD Bank (Franklin Square, NY)
- …and Registry) + Leads, develops and coaches the team on delivering effective Customer service , product, advice conversations and/or advice-giving service ; ... Customer relationship tools, services, products and campaigns to support the teams in advocating for the Customer...ability in providing direction, decision making, coaching Oversight of Customer Service + Proven ability to meet… more
- Travelers Insurance Company (Glens Falls, NY)
- …Travelers is seeking a Director, Agile Product Owner to join our organization to lead a team to deliver capabilities/solutions in an agile way. In this position you ... end-user; have a deep understanding of and anticipate and proactively seek customer feedback ensuring needs and requirements are clearly defined; ensure team work… more
- TD Bank (Hollis, NY)
- …knowledge of the local market, competitive offers, and economic trends to support advice recommendations that support Customer financial empowerment ... + Supervisory or leadership experience preferred + Demonstrated ability to provide Legendary Customer Service + Strong verbal and written communication skills +… more
- Justworks (New York, NY)
- …the service experience. Strategic Planning & Cross-Functional Insights + Lead operational cadence across Customer Success-QBRs, forecast reviews, post-sale ... You know how to balance operational efficiency with thoughtful, human-first experiences, helping customer success, customer support , QA and onboarding teams… more
- TD Bank (New York, NY)
- …reports to identify potential solutions within TD's risk appetite that enhance the customer experience and support business objectives + Contributes to the ... achieve this, we need great people that are innovative, customer -focused and have a continuous improvement mindset along with...+ Participates fully as a member of the team, support a positive work environment that promotes service… more
- MTA (New York, NY)
- …systems combined. MTA strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities. Summary of Job The purpose of ... management support to ensure vendor deliverables are met + Manage and lead major projects and assign service providers with technical expertise to address… more
- Sunrise Senior Living (Mount Vernon, NY)
- …and help others overcome resistance to change. + Identify change opportunities that lead to improved customer service , efficiencies, cost reduction, and ... customers' and own organization's needs, and promote and operationalize customer service as a value. + Achieve...survey results, realizing that this is key to achieving customer engagement. + Lead the development and… more
- SHI (New York, NY)
- …software to manage and analyze customer interactions and data throughout the customer lifecycle, improving customer service , retention, and sales growth ... enabled to position SHI's Innovative Solutions and World Class Support to their Target Customer List. The...and coach others to improve their communication skills. + Customer -Centric Mindset: Can lead strategic initiatives focused… more
- SHI (Albany, NY)
- …projects . + Lead team and resources to ensure a quality customer experience during ServiceNow services engagements. + Lead and oversee the day-to-day ... services. + Develop and implement strategic plans to enhance service offerings and improve customer satisfaction. +...of service integrity. + Identify opportunities for service innovation and lead initiatives to implement… more