- Walgreens (Peekskill, NY)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... supports the pharmacy manager in analyzing performance data including pharmacy financial, customer service , and implementation of procedures for pharmacy asset… more
- TD Bank (New York, NY)
- …will also lead the automation of metrics to improve efficiency, support insights with industry benchmarking, and provide actionable performance analysis to drive ... as the senior analyst / subject matter expert and may provide technical support to others + Requires advanced knowledge of reporting and BI platforms, tools… more
- Amazon (New York, NY)
- …cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ... development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available… more
- Siemens (New York, NY)
- …knowledge needed for success. You'll make a difference with the following duties: Customer & Business Development Support Serve as the primary technical expert ... feedback to guide product improvements, system integration capabilities, and application support . Influence new product development by identifying customer … more
- MTA (New York, NY)
- …with the ability to foster teamwork and self-motivated employees. + Excellent customer service and interpersonal skills. + Demonstrated problem solving, ... the implementation of best practices to enhance safety, productivity, customer experience, employee engagement, resiliency, and innovation. The Executive Director… more
- SHI (Albany, NY)
- …or yours.** **Job Summary** The Solutions Architect - M365 Entra will lead the design, implementation, and optimization of Microsoft Entra identity and access ... Application Proxy) + Deployment of Entra GSA (Global Secure Access) + Self- Service Password Reset (SSPR) + Conditional Access policies + Multi-Factor Authentication… more
- Comcast (New York, NY)
- …the Director on a roadmap to deliver those improvements + Provide exceptional service / support to our internal customers (in particular sales and finance teams): ... (including Deal Desk, Review Board, and Comcast approvals). + Lead the analysis and modeling of deal scenarios to...+ Providing exceptional service / support to sellers who are under pressure… more
- Mirabito Energy Products (Castleton-On-Hudson, NY)
- …Functions: + Lead and manage a team to ensure high-quality customer service through efficient fuel deliveries, propane installations, and service ... and overseeing a team of drivers, propane technicians, and customer service representatives to ensure exceptional ...Support the HVAC division as required to meet customer service needs. + Collaborate with the… more
- Mirabito Energy Products (Binghamton, NY)
- …motivated Call Center Team Lead to inspire and guide a team of customer service representatives. This role is crucial in ensuring our team consistently ... branch offices to provide on-site support , coaching, and training to customer service staff. + Collaborate with branch management to align on customer … more
- TEKsystems (New York, NY)
- …and tools that support mission-critical business processes - the foundation for customer success and operational excellence. As a key member of the Product team, ... and pilot AI-driven solutions that enhance software functionality, system intelligence, or customer experience. * Lead product demos and other product… more