- Medtronic (Dallas, TX)
- …field replacement units in collaboration with the RAS operations team and Principal technical Service Lead . This individual is considered an expert in the field ... on surgical procedures of diseases and conditions. The Global Support Engineer, as part of the RAS service...customer satisfaction and functional objectives as well as Service specific goals and objectives. In this role, the… more
- Amazon (Dallas, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... and to create innovative solutions. Key job responsibilities * Lead negotiations and customer closure for strategic,...and discounts; effectively communicate and identify deal blockers * Lead or support presentation of deal proposals… more
- Concentrix (Austin, TX)
- …to a Sales Manager **YOUR QUALIFICATIONS** + 2+ years of experience working in a customer service or sales capacity + Prior success in achievement of personal ... team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as... + Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day,… more
- ServiceNow, Inc. (Addison, TX)
- …vs. Customizations + Support the engagements efforts for Customer Service -specific process definition, re-engineering, improvement and gap analysis ... the ServiceNow platform to transform their current processes + Lead customer design workshops focused on ServiceNow...(providing options with pros, cons and risks) in a customer service environment, while providing thought leadership… more
- CBRE (Richardson, TX)
- Customer Success Director Job ID 231295 Posted 30-Jul-2025 Service line Advisory Segment Role type Full-time Areas of Interest Capital Markets Location(s) Dallas ... States of America **About the Role:** As a CBRE Customer Success Director, you will lead initiatives...service delivery aligns with expectations. + **Program Execution:** Lead the execution of a custom internal SaaS ecosystem… more
- Amazon (Austin, TX)
- …services are launched and evolved. * Serve as an advocate on behalf of the services, support teams, and the customer . Make recommendations based on Voice of the ... on behalf of our customers. * Identify areas for product/ service enhancements that will improve the end- customer ... to address both stated and unstated needs. * Lead portfolio management for assigned product/ service with… more
- The Hertz Corporation (Austin, TX)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and… more
- Public Consulting Group (Austin, TX)
- …internal documentation of client configurations, timelines, and deliverables. + Supports customer service and operations for clients: + initiative planning ... Progress Track as an add-on tool to EDPlan. + Lead onboarding, demos, troubleshooting, and follow-up support ...analyze, and share feedback to guide system enhancements and service improvements. **Revenue & Business Support ** +… more
- Coinbase (Austin, TX)
- …be doing (ie. job duties):* * Lead a team of high performing customer service agents across multiple channels (eg. phone, messaging, email) * Manage and ... you will lead a specialized team of customer focused support analysts who own high...are essential to Coinbase achieving its mission. Using your customer support , operations, and team leadership skills… more
- Confluent (Austin, TX)
- …+ When necessary, roll up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering. **What ... interpersonal skills, customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time, project and priority… more