- Toyota (Plano, TX)
- …customers. Supervisors maintain delinquency, repossession, and loss ratios at or below Customer Service Center objectives, and will provide direct customer ... the Operations Manager the person in this role will support the Customer Assistance department's objective to... Assistance Specialists dealing with more complex or difficult customer transactions, providing direct customer service… more
- Merck (Austin, TX)
- … Experience Management, Customer Feedback Management, Customer Service , Hospital Sales, Interpersonal Relationships, Lead Generation, Market Analysis, ... Company's vaccines, as well as education and resources. They do this to support customer operational and financial needs such as reimbursement information and… more
- Trellix (Austin, TX)
- …workplace where everyone can thrive and contribute to our industry-leading products and customer support , which is why we prohibit discrimination and harassment ... in the cybersecurity space while contributing to a high-impact customer marketing function. You'll support and execute...advocacy initiatives aligned with strategic goals set by the Customer Advocacy Lead + Manage day-to-day operations… more
- Confluent (Austin, TX)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role...with the sales team regarding expansion, upsell, and additional service / support opportunities within accounts + Guide adoption… more
- DriveTime (Arlington, TX)
- …Actively manages sales and customer experience both virtually and in-store, from lead follow-up and paperwork to in-person support and purchase completion in ... them through the entire buying process. Present vehicle features, lead test drives, and match customers with the right...+ **3+ years of related work experience** such as customer service , sales, or retail industry +… more
- NRG Energy, Inc. (TX)
- …+ Proactively lead NRG in identifying opportunities where market research, customer experience and competitive intelligence can play a role in resolving business ... LinkedIn and X. **Job description** The Senior Manager, Research & Customer Experience (CX) will be responsible for research, analysis, insight interpretation… more
- Cardinal Health (Austin, TX)
- …any hours 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service ... contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing...customer 's concerns + Consults with Supervisor or Team Lead on complex and unusual problems + Adhere to… more
- Brink's (Coppell, TX)
- …transformation, customer journeys, measuring success, AI pilots, and Shared service strategies. . Develop and maintain project plans, timelines, and risk ... and scale intelligent automation solutions. . Identify opportunities for innovation in service delivery and customer experience. Required Qualifications . 5-8… more
- MRC Global (Corpus Christi, TX)
- …Coordinate with regional and corporate sales resources to deliver service required to support new business. + Lead the Service Center Location to deliver ... execution of safe and efficient Service Center operations, business strategy, customer service , and consistent compliance with MRC procedures and controls.… more
- Kyndryl (Dallas, TX)
- …people for** **data engineering** **related techn** **ical tasks** **:** + Creating managed service support models. + Supporting our customers with ability to ... our communities. **The Role** **Your Role** The SAP - Service Delivery Manager for AMS programs will be working...offerings are aligned to our clients' demand. You will support a 'mini' SAP Application Managed Services (AMS) consulting… more